Roxio wants a certificate

Peppurr101

Power User
Hi all,
Since a Factory Image reinstall on my system I have not been able to get my Roxio Easy Media Creator to work. When I click on any of the icons, it says that the 'certificate is invalid or corrupted' and wants me to reinstall it.
Is there some way of repairing this short of a complete reinstall? I have the Roxio disk supplied by Dell and I was hoping to get away with not having to completely reinstall the program. I have no luck with that stuff.:shock:
Thanks
Peppurr
And Happy New Year to all! :party:

Dell 420XPS running Windows Vista Home Premium 32 bit
4GB dual channel DDR2 667MHZ [4x 1024]
500G Data Safe local hard drive
DVD+/-RW 16x max and DVD 16x reader
20" wide flat panel monitor
Single 768MB nVidia GeForce 8800GTX
Sound Blaster X-Fi Xtreme Gamer PCI soundcard
TV Tuner and AVIO Accelerator
Internal V.92 PCI Data Fax modem
Speedtouch 330 external USB broadband modem
Norton Internet Security
Adobe Reader 7.0.8
MS Office 2007 Home and Student
Standard mouse keyboard and speakers
etc
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel (R) Core(TM) Quad 6600 @2.4GHz
    Memory
    4GB dual channel DDR2 667MHZ [4x 1024]
    Graphics Card(s)
    NVIDIA GeForce 8800 GTX
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    Generic Dell PnP Monitor
    Screen Resolution
    1680x1050
    Hard Drives
    2 500GB Hard drives in a RAID 1 Mirror configuration.
    Keyboard
    Standard USB QWERTY keyboard
    Mouse
    Standard optical mouse
    Internet Speed
    Actual 2.2 Mbps
    Other Info
    Connected to DSL internet via ethernet via Netgear DGN2000 modem router.
    Also connected via ethernet to HP 8180 All-in-One Photosmart printer.
    19-in1 card reader and 1 DVD and 1 DVD RW drives

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
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    Cooler Master HAF 932
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    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
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    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
Repair install from add/remove.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
Hi all,
THank you for your replies.
SCSIraidGuru, do you mean Programs and Features? I did look there but I have about 10 Roxio Applications listed and don't know where to start.
They are:
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator Premier
Roxio Creator Tools
Roxio EasyArchive
Roxio Express Labeler
Roxio MyDVD Premier
Roxio Update Manager
and
Sonic CinePlayer Decoder Pack (which has a Roxio Icon)
Very confused..
Any help would be appreciated.

Airbot,
Would the SFC be good for the Roxio stuff? No problems in vista itself
Thanks
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel (R) Core(TM) Quad 6600 @2.4GHz
    Memory
    4GB dual channel DDR2 667MHZ [4x 1024]
    Graphics Card(s)
    NVIDIA GeForce 8800 GTX
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    Generic Dell PnP Monitor
    Screen Resolution
    1680x1050
    Hard Drives
    2 500GB Hard drives in a RAID 1 Mirror configuration.
    Keyboard
    Standard USB QWERTY keyboard
    Mouse
    Standard optical mouse
    Internet Speed
    Actual 2.2 Mbps
    Other Info
    Connected to DSL internet via ethernet via Netgear DGN2000 modem router.
    Also connected via ethernet to HP 8180 All-in-One Photosmart printer.
    19-in1 card reader and 1 DVD and 1 DVD RW drives
Hi Peppurr101,

I had something similar happen to me with Roxio after a Factory Image reinstall.

All you need to do is insert your Roxio disk and follow the simple steps to reinstall, it is quite an easy procedure and will automatically remove your old Roxio. Remember to restart your computer when finished.

Hope this helps.:)
 

My Computer

Hi Red Dawn,
Thank you for your reply and I'm sorry I missed it.:o
I did go over to the Roxio boards and came up with a really complicated tutorial the recommended I completely take out my old Roxio (including some really scary go into the registry instructions) before re-installing.
I just want to clarify. You put the CD in and re-installed over the installed version of Roxio Easy Media Creator?
Did you have to 'run as administrator'?
If I upgrade, will that solve it? I am thinking of getting an HP 8180 printer and I think that comes with some kind of Roxio software.
Thanks
Liz
PS Do I remember seeing you over at Dell?
:rolleyes:
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel (R) Core(TM) Quad 6600 @2.4GHz
    Memory
    4GB dual channel DDR2 667MHZ [4x 1024]
    Graphics Card(s)
    NVIDIA GeForce 8800 GTX
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    Generic Dell PnP Monitor
    Screen Resolution
    1680x1050
    Hard Drives
    2 500GB Hard drives in a RAID 1 Mirror configuration.
    Keyboard
    Standard USB QWERTY keyboard
    Mouse
    Standard optical mouse
    Internet Speed
    Actual 2.2 Mbps
    Other Info
    Connected to DSL internet via ethernet via Netgear DGN2000 modem router.
    Also connected via ethernet to HP 8180 All-in-One Photosmart printer.
    19-in1 card reader and 1 DVD and 1 DVD RW drives
Hi Liz,
I just want to clarify. You put the CD in and re-installed over the installed version of Roxio Easy Media Creator? Did you have to 'run as administrator'?
Yes, when I completed my Factory Image reinstall, Roxio wouldn't work, saying that the trial had expired (? it wasn't a trial to begin with :confused:), I just inserted my Roxio CD and ran it. It gave simple to follow prompts that uninstalled the previous and installed a fresh copy. Can't remember if I ran it as administrator or not.

My problem was a little different than yours and my Roxio components in Add/Remove are slightly different too, but I can't see why applying the same solution wouldn't work, certainly can't hurt to try.

If I upgrade, will that solve it? I am thinking of getting an HP 8180 printer and I think that comes with some kind of Roxio software.
Not sure, I wouldn't think though that any software supplied with a printer would contain DVD/CD editing (maybe photo editing?), again I really can't say for sure.

PS Do I remember seeing you over at Dell?
yeah, I'm a bit of a forum junkie :D.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel (R) Core(TM) Quad 6600 @2.4GHz
    Memory
    4GB dual channel DDR2 667MHZ [4x 1024]
    Graphics Card(s)
    NVIDIA GeForce 8800 GTX
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    Generic Dell PnP Monitor
    Screen Resolution
    1680x1050
    Hard Drives
    2 500GB Hard drives in a RAID 1 Mirror configuration.
    Keyboard
    Standard USB QWERTY keyboard
    Mouse
    Standard optical mouse
    Internet Speed
    Actual 2.2 Mbps
    Other Info
    Connected to DSL internet via ethernet via Netgear DGN2000 modem router.
    Also connected via ethernet to HP 8180 All-in-One Photosmart printer.
    19-in1 card reader and 1 DVD and 1 DVD RW drives
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