I wondered if anyone here can help resolve a problem I have.
I have just done a format and reinstall of my PC and have moved from using windows mail to Outlook 2007. I am using Vista 32. I have imported all of my old messages from windows mail and these now appear in outlook.
I have bought PSTSync as I wish to sync email between desktop and laptop. The problem is when i try to do this using the PSTSync programme it tells me that the outlook file is encypted and that i need the key.
I havent ever used encyption so i assume that this has been done by default. This being the case can someone either tell me how to decrypt the file or tell me what the default key is.
I will not be able to use the PSTSync programme without it and i was speaking with one of their tech assistants last night and they need to investigate further before they can advise.
Any help appreciated