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Vista - Cannot delete program???

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Old 01-13-2009   #1 (permalink)


Vista Home Premium 64bit
 
 

Cannot delete program???

I installed software for Canon Scanner that has caused me problems. I found out that Canon now has updated software to deal with Vista problems. However I have to delete the old software, but cannot.

I get the following message: The System administrator hs set policies to prevent this installation. What gives? I am the administrator, and the ONLY person using this PC? Any suggestions?

My System SpecsSystem Spec
Old 01-13-2009   #2 (permalink)


vista ultimate x64
 
 

Re: Cannot delete program???

Stop the Canon Scanner services first then try deleting
My System SpecsSystem Spec
Old 01-13-2009   #3 (permalink)


Vista Home Premium 64bit
 
 

Re: Cannot delete program???

Can you explain what you mean by stopping scanner services?
My System SpecsSystem Spec
Old 01-13-2009   #4 (permalink)


vista ultimate x64
 
 

Re: Cannot delete program???

Quote  Quote: Originally Posted by Barnum View Post
Can you explain what you mean by stopping scanner services?
1. goto start-control pannel-system and maintenance-administrative tools-
2. right click on services
3. run as administrator
4. on the list of services, identify the one associated with the scanner you have
5. open it then click stop.
My System SpecsSystem Spec
Old 01-15-2009   #5 (permalink)


Vista Ultimate x64
 
 

Re: Cannot delete program???

Why wont you try it with CCleaner? That might help, it works for me. So I hope it will work for you too
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