APPCRASH iTunes 8.0.2.20 on Vista

C

chase007xxx

New Member
I receive the following errors when attempting to synch my iPods or iPhones with iTunes. After synching just a handful of songs, I get an "iTunes has stoppoed working error". It does not happen with my AppleTV however. Also, note that I can keep it from happening if I simply start the iTunes Diagnostics tool and leave it on the screen while it updates the iPod. I came across this workaround by chance but it is obviously annoying.

Before you ask me the obvious, I have completely uninstalled iTunes, Quicktime and anything that I could find relevant to iTunes including the iTunes database, music, everything! Something persists however because I cannot get rid of the error.

Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 8.0.2.20
Application Timestamp: 4925c4fe
Fault Module Name: CoreFP.dll
Fault Module Version: 1.1.11.0
Fault Module Timestamp: 491a640c
Exception Code: c0000005
Exception Offset: 001a82fd
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 9c79
Additional Information 2: 18d391556384f03f39cb1810be4919d6
Additional Information 3: cbd8
Additional Information 4: 7823eb2f440e23b0eb8dcc58dcf1c44e

Sony VAIO Windows Vista iTunes 8.0.2.20
 

My Computer

System One

HHHHmmmmmmmmmmmmmmmm..........

Make sure you are updated and all your virus scanners are clear.

Welcome to the forums by the way.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
Other updates?

Try running this registry cleaner, it should fix the DLL error.

Registry Cleaner

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
Hi lordbob, just to let you know that I gave that registry clearner a try... It didn't change the problem... computer might be better off overall since there were over 1000 entries to clean apparently.... problem still persists.
 

My Computer

System One

OK. You should try and do a repair from your Vista disk. That WILL fix the DLL error.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
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