Disk imaging HELP !!!

Hi All..

Thanks for reading this post. I have a new HP computer with Vista Ultimate 64 bit.

I cannot get Acronis Home Image 2009, Ghost 14.0 or Windows Vista Ultimate PC Computer Complete Restore to run properly.

With Acronis, I can create an image file just fine. Restoring from that image is another thing, however. Early in the restore process (booting into Acronis) I get an error message, "Unable To Load Linux Kernal". I have not recieved an answer from my request at Acronis. Furious I went out and bought Norton Ghost 14.0. Same deal... created an image ok... but could not restore. Norton said I needed to contact HP to get the following drivers: AMD AHCI Compatible Raid Controller Driver; Wan Miniport (SSTP); and AMD Raid Console. I called HP, they sent me back to Norton. So on, and so on.

They had a sale at Best Buy, and I upgraded to Vista Ultimate so I could do the Windows Restore. Same DARN deal... made a computer back up fine.. could not restore. I had created the image (From Ultimate) on a USB 1 Terabyte hard drive. Windows couldn't find it. Somehow I worked around that and did manage to find the image file. When I tryed to restore I got an error message, "The Windows Complete PC Restore Operation Failed. Error Details: The Parameter Is Incorrect (0x80070057).

All I want to do is get ANY disk imaging program to work. I have Acronis in my laptop... works fine... (XP). I have Ghost (older version) in my "Old" desktop (XP)... works fine. I am over here climbing the walls... can't stand to have my computer in a non recoverable state, except to F Disk and reinstall everything again. Can Anybody Help ????

It would be nice if I got the Vista Ulimate Image to work as I deleted my Acronis and Ghost images. However, Acronis was a lot better and if I can get that to work I will start all over AGAIN !!!!

WOW. How much money have you used just trying to fix this problem?

I would have to, unfortunately, suggest a format and reinstall. If you can't get an image to work then it is the only option. Wait for the response from Acronis first though.

Good Luck

Hi,

Try the free version of Macrium Reflect - it is excellent and operates differently - you may find it does the job.

Macrium Reflect Free Edition - Free software downloads and reviews - CNET Download.com

Macrium Reflect - Blogs and News

Macrium Reflect - Blogs and News

Macrium Reflect - Blogs and News

Hope it helps

SIW2

I have installed Reflect, created a Boot Disc and right now I am creating a back up. Will get back to you in a bit after I try and restore !

Thanks.... Later !

EDIT: UPDATE.... Restoring now (86% done) and going strong! Will keep you posted (pun very fully intended) !

EDIT: 2nd UPDATE... SIW2.... YOU ARE THE MAN !!! Marcium Reflect did everything it was supposed to do! While in the Recovery mode it even showed a 1 gig stick I left in the USB Drive !

Thank you... I'm A Happy Man Once Again !

Just to let you know.... I went and purchased the full version. I have to help keep this fine company in business. Now to write letter to Acronis and Norton and see if I can get my money back !

Thanks Again SIW2 !

Have A Good One !

Hi smeyers2,

Glad it's working for you - it's one of my favourite programs .

Good luck with Acronis and Norton.

SIW2:D

Acronis support is pretty decent...i wouldn't be suprised if you get a full refund.
Norton...no comment.
I'm curious where the Linux Kernel error message is from.
Have you had Linux on this machine ? ?
I've used Acronis for 8 years with zero issues...

patio said:

Acronis support is pretty decent...i wouldn't be suprised if you get a full refund.
Norton...no comment.
I'm curious where the Linux Kernel error message is from.
Have you had Linux on this machine ? ?
I've used Acronis for 8 years with zero issues...

Click to expand...

No Linux on my computer EVER. I have no idea why I got that error message. I do know that Macrium Reflect does load up it's recovery mode in Linux. Possible Acronis does too.... Just a guess on my part.

I've used Acronis and Ghost on my computers for years, and never had an issue either. I'm thinking it has something to do with the 64 bit version of Vista which I am using on my new HP computer.

I've Restored Twice And I Lovin' Macrium Reflect.

THANKS AGAIN SIW2 !!!

Look for a hard drive setting in your BIOS that will let you switch from AHCI to Compatibility Mode... or disable AHCI or something along those lines.

Feet said:

Look for a hard drive setting in your BIOS that will let you switch from AHCI to Compatibility Mode... or disable AHCI or something along those lines.

Click to expand...

HuH ? ?

patio said:

HuH ? ?

Click to expand...

Microsoft said:

During the Windows Vista installation process, any unused storage drivers are disabled. This behavior speeds up the operating system's startup process. When you change the boot drive to a driver that has been disabled, you must enable the new driver before you change the hardware configuration.

For example, assume that you install Windows Vista on a computer that contains a controller that uses the Pciide.sys driver. Later, you change the SATA mode to AHCI. Therefore, the drive must now load the Msahci.sys driver. However, you must enable the Msahci.sys driver before you make this change.

Error message when you start a Windows Vista-based computer after you change the SATA mode of the boot drive: "STOP 0x0000007B INACCESSABLE_BOOT_DEVICE"

Click to expand...

I was guessing, from the Norton error message, that the install might have been done without AHCI enabled, then AHCI enabled, then the image was made. In that case, the image would have been set to run without AHCI enabled. Follow?