Microsoft word 2007

Munchmouth

Munchmouth

New Member
I was using microsoft word 2007 last night. While typing a large document(10 pages), it decided to stop working. It then shut down and I lost an hours work. I know I should has been saving as I go along but I have NEVER had this problem before(in XP). I am running windows vista home premium 64bit. Has anyone else had this problem, and have you found a fix for it. I did submit a report but no information was available... Is this a common problem with Word 2007 and vista? If so how often do you save your work? Is my software running the same as everyone elses or do I have a problem??

Thanks, Munch
 

My Computer

System One

  • Manufacturer/Model
    CyberPower Gamer Xtreme XT
    CPU
    I7 920
    Motherboard
    Gigabyte GA-EX58 UD4P
    Memory
    6g DDR3 1333 Corsair Dominator (3X2)
    Graphics Card(s)
    ATI HD 4870 1g
    Monitor(s) Displays
    19inch Sony
    Screen Resolution
    1280X1024
    Hard Drives
    2X500 Raid 0
    PSU
    800W ultra
    Case
    CoolerMaster Centurion 590
    Cooling
    CoolerMaster V8
    Keyboard
    Logitech
    Mouse
    Log. G5
Saying that it suddenly stopped working leaves me hanging in the dark, if you want to solve this problem I will need an event log or some log of the crash please.
 

My Computer

System One

  • Manufacturer/Model
    a6130n (Modded)
    CPU
    AMD Athlon 64 X2 5000+ 2.6 ghz
    Motherboard
    ECS Nettle 2 NForce 430
    Memory
    4GB G.SKILL DDR2 800mhz 5-5-5-15
    Graphics Card(s)
    HIS ATI Radeon 4850 (Overclocked)
    Sound Card
    Sound Blaster Audigy Platinum
    Monitor(s) Displays
    DELL 2408WFP
    Screen Resolution
    Digital 1920x1200
    Hard Drives
    Hitachi HDT72504 7200 RPM
    PSU
    Silencer 550w
    Case
    OEM
    Keyboard
    Wireless Keyboard
    Mouse
    Wireless Mouse
    Internet Speed
    Verizon Fios 20/5
    Other Info
    It is an affordable fast little one.
I will have to get the info you are asking for when I get home from work. Sorry, I was just thinking that this might be a common problem, like when IE decides it needs to stop responding and terminate...
 

My Computer

System One

  • Manufacturer/Model
    CyberPower Gamer Xtreme XT
    CPU
    I7 920
    Motherboard
    Gigabyte GA-EX58 UD4P
    Memory
    6g DDR3 1333 Corsair Dominator (3X2)
    Graphics Card(s)
    ATI HD 4870 1g
    Monitor(s) Displays
    19inch Sony
    Screen Resolution
    1280X1024
    Hard Drives
    2X500 Raid 0
    PSU
    800W ultra
    Case
    CoolerMaster Centurion 590
    Cooling
    CoolerMaster V8
    Keyboard
    Logitech
    Mouse
    Log. G5
Munch I have never come across Word 2007 just closing down without the possibility of recouping your work.

Have you done a search for the document?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920gmi notebook
    CPU
    Intel Core 2 Duo T7300 2.00GHz
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce 8600M GS
    Sound Card
    Realtek
    Screen Resolution
    1280 x 800 x 4294967296 colors
    Internet Speed
    crawl
I think I need to save my page when I start it so it will auto save while I work. I think that might fix my issues for the most part..
 

My Computer

System One

  • Manufacturer/Model
    CyberPower Gamer Xtreme XT
    CPU
    I7 920
    Motherboard
    Gigabyte GA-EX58 UD4P
    Memory
    6g DDR3 1333 Corsair Dominator (3X2)
    Graphics Card(s)
    ATI HD 4870 1g
    Monitor(s) Displays
    19inch Sony
    Screen Resolution
    1280X1024
    Hard Drives
    2X500 Raid 0
    PSU
    800W ultra
    Case
    CoolerMaster Centurion 590
    Cooling
    CoolerMaster V8
    Keyboard
    Logitech
    Mouse
    Log. G5
Hi Minchmouth

No, there isn’t any issue with Vista and Office 2007 as far as I know. I use some form of the Office suite every day, especially word, and have not had a crash.

You can run the “Microsoft Office Diagnostic” program and it should find and repair whatever is ailing Office 2007.

To run the diagnostics open any office app (in this case I'll use Word) then
- Click on the office icon (far upper left) and choose “Word Options" (since we're using word),
- Click on “Resources” then
- Click “Diagnose” and follow the instructions.

Office diagnostics.JPG

Incidentally, do you have the all the Office updates, including SP1 for office?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.4GHz
    Motherboard
    Intel D975XBX2
    Memory
    Corsair TWIN2X4096-PC8500 (2x2GHz)
    Graphics Card(s)
    ATI Radeon HD 4890 (1GHz)
    Sound Card
    X-Fi Titanium - Fatality Pro Series
    Monitor(s) Displays
    hp w2207h (22" widescreen)
    Screen Resolution
    1680 x 1050
    Hard Drives
    One 750GB, 2x500GB Western Digital Caviar Black Hard Drives (32meg)
    PSU
    Antec Neo HE 550
    Case
    Antec P182
    Cooling
    Zalman CNPS9500 AT
    Keyboard
    Logitech Wireless Wave
    Mouse
    Logitech MX Revolution
    Internet Speed
    "High" Speed DSL? Is that like low speed FIOS?
    Other Info
    Q6600 B3 Revision OC to 3.0GHz
Thanks for the pointer Sygnus21, I ran the diagnostic test, no errors found. I wonder could it be something to do with my UAC, or my antivirus sofware? I have McAfee security suite, I haven't had any problems with it though.... I do get the occasional IE not responding problem, but I understand this is common for Vista 64bit... I will look into it more later.
 

My Computer

System One

  • Manufacturer/Model
    CyberPower Gamer Xtreme XT
    CPU
    I7 920
    Motherboard
    Gigabyte GA-EX58 UD4P
    Memory
    6g DDR3 1333 Corsair Dominator (3X2)
    Graphics Card(s)
    ATI HD 4870 1g
    Monitor(s) Displays
    19inch Sony
    Screen Resolution
    1280X1024
    Hard Drives
    2X500 Raid 0
    PSU
    800W ultra
    Case
    CoolerMaster Centurion 590
    Cooling
    CoolerMaster V8
    Keyboard
    Logitech
    Mouse
    Log. G5
Sometimes a startup program can cause other applications to crash and burn. For example , if you are into Word and your good old antivirus is running a scan in the background , then sometimes it might crash Word. The best thing to diagnose would be to reboot system in safe mode and then try using word for sometime . If still it crashes , may be time to get it reinstalled or disable the add-ins . If not , then you better check your startup programs and background security scan.
 

My Computer

System One

Thanks MSDOS, I haven't had this problem again, I have used word everyday and just that one crash. I will save as I go and wait and see if I get another crash and hopefully I will get a error report to track down issues..
 

My Computer

System One

  • Manufacturer/Model
    CyberPower Gamer Xtreme XT
    CPU
    I7 920
    Motherboard
    Gigabyte GA-EX58 UD4P
    Memory
    6g DDR3 1333 Corsair Dominator (3X2)
    Graphics Card(s)
    ATI HD 4870 1g
    Monitor(s) Displays
    19inch Sony
    Screen Resolution
    1280X1024
    Hard Drives
    2X500 Raid 0
    PSU
    800W ultra
    Case
    CoolerMaster Centurion 590
    Cooling
    CoolerMaster V8
    Keyboard
    Logitech
    Mouse
    Log. G5
Munchmouth said:
Thanks MSDOS, I haven't had this problem again, I have used word everyday and just that one crash. I will save as I go and wait and see if I get another crash and hopefully I will get a error report to track down issues..
Click to expand...

Under the same area I gave for doing a diagnose - instead of going to "Resources" go to "Save", there you can change the "Save AutoRecover Information time" to whatever you feel comfortable with. You can also see where the files would be save at. Perhaps your lost infor it there? You can even change the location.

Just something to think about.

Good luck.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.4GHz
    Motherboard
    Intel D975XBX2
    Memory
    Corsair TWIN2X4096-PC8500 (2x2GHz)
    Graphics Card(s)
    ATI Radeon HD 4890 (1GHz)
    Sound Card
    X-Fi Titanium - Fatality Pro Series
    Monitor(s) Displays
    hp w2207h (22" widescreen)
    Screen Resolution
    1680 x 1050
    Hard Drives
    One 750GB, 2x500GB Western Digital Caviar Black Hard Drives (32meg)
    PSU
    Antec Neo HE 550
    Case
    Antec P182
    Cooling
    Zalman CNPS9500 AT
    Keyboard
    Logitech Wireless Wave
    Mouse
    Logitech MX Revolution
    Internet Speed
    "High" Speed DSL? Is that like low speed FIOS?
    Other Info
    Q6600 B3 Revision OC to 3.0GHz
Thanks again, I will check that when I get home....
 

My Computer

System One

  • Manufacturer/Model
    CyberPower Gamer Xtreme XT
    CPU
    I7 920
    Motherboard
    Gigabyte GA-EX58 UD4P
    Memory
    6g DDR3 1333 Corsair Dominator (3X2)
    Graphics Card(s)
    ATI HD 4870 1g
    Monitor(s) Displays
    19inch Sony
    Screen Resolution
    1280X1024
    Hard Drives
    2X500 Raid 0
    PSU
    800W ultra
    Case
    CoolerMaster Centurion 590
    Cooling
    CoolerMaster V8
    Keyboard
    Logitech
    Mouse
    Log. G5
As mentioned earlier, do you have all of the office updates?
 

My Computer

System One

  • Manufacturer/Model
    a6130n (Modded)
    CPU
    AMD Athlon 64 X2 5000+ 2.6 ghz
    Motherboard
    ECS Nettle 2 NForce 430
    Memory
    4GB G.SKILL DDR2 800mhz 5-5-5-15
    Graphics Card(s)
    HIS ATI Radeon 4850 (Overclocked)
    Sound Card
    Sound Blaster Audigy Platinum
    Monitor(s) Displays
    DELL 2408WFP
    Screen Resolution
    Digital 1920x1200
    Hard Drives
    Hitachi HDT72504 7200 RPM
    PSU
    Silencer 550w
    Case
    OEM
    Keyboard
    Wireless Keyboard
    Mouse
    Wireless Mouse
    Internet Speed
    Verizon Fios 20/5
    Other Info
    It is an affordable fast little one.
I have all the updates, I haven't had this problem again.... Strange

Thanks for all the help!!!!
 

My Computer

System One

  • Manufacturer/Model
    CyberPower Gamer Xtreme XT
    CPU
    I7 920
    Motherboard
    Gigabyte GA-EX58 UD4P
    Memory
    6g DDR3 1333 Corsair Dominator (3X2)
    Graphics Card(s)
    ATI HD 4870 1g
    Monitor(s) Displays
    19inch Sony
    Screen Resolution
    1280X1024
    Hard Drives
    2X500 Raid 0
    PSU
    800W ultra
    Case
    CoolerMaster Centurion 590
    Cooling
    CoolerMaster V8
    Keyboard
    Logitech
    Mouse
    Log. G5
You must log in or register to reply here.
Back
Top