Assistance Needed with Error Code 8100030d

AshleyLN

New Member
I can log in under one account but not the other.

Error Code: 8100030d

Operating System: Windows Vista Home Premium 32bit

Windows Live Version Currently Installed: Version 2009 (Build 14.0.8064.206)

Current Issue:

I just installed the latest update of Windows Live 2009. Since then I have been unable to log into messanger with my current hotmail account. I receive the above mentioned error code.

I have tried uninstalling and reinstalling the software, rebooting my computer, rebooting my cable modem, to no avail.

What's interesting is I created a new username with a live.com account and I can login to messanger just fine with the software on this computer.

I can also log into the web version of messager using my hotmail account, and I can also log into my hotmail messager account using my cellphone.

I'm not sure where else to check. It can't be the software, or I wouldn't be able to log in under any name.

I would appreciate it if someone could give me some assistance.

Thank you,

Ashley
 
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