Vista - iTunes problem with vista

hi was wondering if anyone could please help me. i have been trying
to put itunes onto my pc and everytime i install and run the itunes
program it runs but the whole window is black so you cant see anything.
i have tried install 32 bit version and 64 bit version into different program files ie
the program (x86) folder and the normal program files folder, neither one works
as they both bring up the same problem. Can anyone help?

Hi tooncraig,

Window is black only with iTunes?

Try the following method and let me know: How to Create a New User Account in Vista

We will try few more steps

No need to create a new account. If iTunes come up black when opened, just click anywhere in the program and it will clear up. It's a bug of some sort. I get this sometimes, but not that often. And since you have the 64-bit version of Vista, you need to use the 64-bit version of iTunes.

Hi yeah the window is only black with itunes no other programs. I have clicked on the screen and some words appear but still unable to do anything with it as if you move the sidebar up and down it just drags the writing around creating white lines everywhere. i have tried installing many different version of itunes including the 64bit version (itunes 8) the only version that has worked was itunes 7 but it came up with a message saying the version was too old when i tried to use my ishuffle with it. Any more advice?

May be you can try to backup the registry and clear all the entries that are related to iTunes in registry (Using Find Option) and try to install on a new user account.

i will also try to post the dll files list that iTunes installs.

Hmmm....I'm currently using the 64-bit version of iTunes 8.0.2.20 on Vista Ultimate x64 and only get this once in a blue moon, clicking inside of it usually clears the issue up. If you have Vista 64, then you must use the 64-bit version of iTunes 7.6 or greater. Make sure the downloaded file says "iTunes64Setup.exe"

If you've done all that, then...

- Try turning off Windows Aero and see what happens when you run iTunes?

- Update your video card drivers - yeah, I know it sounds strange, but weird graphical errors???

- Try this trick - iTunes in Vista opens to a black screen : itunes, black, vista, screen

After trying these, then I "might" think about creating a new user account; although I suspect the samething might happen there since this is a known iTunes bug.

Minimized game + open Itunes then close Itunes = black screen? - [H]ard|Forum
iTunes all weird/black when first opened - Windows

Hi sygnus 21 i clicked on ur link iTunes in Vista opens to a black screen : itunes, black, vista, screen and tried a few things from there. Unfortunately they didnt work but when i was looking at the compatabilitly tab after i right clicked on the itunes.exe icon i noticed i could run itunes using the windows xp system so i tried that and everything is working fine.

so just wanted to say thanks for all your help and everyone else who replied to my problem thanks alot....

tooncraig.

I'm glad to hear you got it running. Just know that it shouldn't have to be run in compatibility mode; though I know Vista has some strange inconsistencies