I have been having trouble with my VISTA program. When I pull up Word 2007, I get an error message stating my "Auto Correct file, FICE12\1033\MSO1033.ad could not be saved." I also get several error messages when I want to save a worksheet or file. I have been trying to figure out what happened so I did a computer restore, which just so happened to be before I downloaded Norton antivirus. Everything cleared up for a few days until I re-downloaded Norton. Now all of my troubles have returned. Now I know what is causing the trouble. I tried to go to Norton's one-click Help menu and I can't pull it up at all. I can't pull up iTunes or watch television shows either. I just paid for this service and if it won't work I want to contact them to cancel my service. Can anybody help me?