Peppurr101
Power User
Hello all,
I had issues last November with what I suspected was a problem with updates for Office 2007 from Microsoft Update.
After a Factory Image reinstall and reloading all my software, everything was humming along nicely.
Then I discovered that my Office wasn't up to date and went over to MS update to pick up the security updates.
I got 20 updates including SP1 for Office.
I have been installing them a few at a time and the last batch included a security update for OneNote 2007 and tw security updates for Office KB951944 and KB954326.
When I went to restart, the SAME THING HAPPENED AS IN NOVEMBER. Exactly.
The computer reboots fine till it gets to the point where I sign in and then somewhere in between the welcome screen and the desktop loading, it freezes solid.
The little tone that sounds when the desktop loads goes into a stutter and then slowly fades.
There is nothing I could do with it so I hard booted into safe mode, where I thought I could system restore (not available in safe mode?) or uninstall the updates (also not available)
On a whim, I tried to restart normally and fortunately it did work, but now my RAID has to repair itself and realign the system information on both drives. This usually takes about 4 hours and I can't make any changes whilst it's re-doing whatever it's doing.
So, I am going to walk away and come back later.
My questions are:
System restore first then uninstall the updates? Uninstall the updates and try without system restore? System restory by itself?
Stop downloading upddates? Grrr.
I had issues last November with what I suspected was a problem with updates for Office 2007 from Microsoft Update.
After a Factory Image reinstall and reloading all my software, everything was humming along nicely.
Then I discovered that my Office wasn't up to date and went over to MS update to pick up the security updates.
I got 20 updates including SP1 for Office.
I have been installing them a few at a time and the last batch included a security update for OneNote 2007 and tw security updates for Office KB951944 and KB954326.
When I went to restart, the SAME THING HAPPENED AS IN NOVEMBER. Exactly.
The computer reboots fine till it gets to the point where I sign in and then somewhere in between the welcome screen and the desktop loading, it freezes solid.
The little tone that sounds when the desktop loads goes into a stutter and then slowly fades.
There is nothing I could do with it so I hard booted into safe mode, where I thought I could system restore (not available in safe mode?) or uninstall the updates (also not available)
On a whim, I tried to restart normally and fortunately it did work, but now my RAID has to repair itself and realign the system information on both drives. This usually takes about 4 hours and I can't make any changes whilst it's re-doing whatever it's doing.
So, I am going to walk away and come back later.
My questions are:
System restore first then uninstall the updates? Uninstall the updates and try without system restore? System restory by itself?
Stop downloading upddates? Grrr.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS 420
- CPU
- Intel (R) Core(TM) Quad 6600 @2.4GHz
- Memory
- 4GB dual channel DDR2 667MHZ [4x 1024]
- Graphics Card(s)
- NVIDIA GeForce 8800 GTX
- Sound Card
- Creative SB X-Fi
- Monitor(s) Displays
- Generic Dell PnP Monitor
- Screen Resolution
- 1680x1050
- Hard Drives
- 2 500GB Hard drives in a RAID 1 Mirror configuration.
- Keyboard
- Standard USB QWERTY keyboard
- Mouse
- Standard optical mouse
- Internet Speed
- Actual 2.2 Mbps
- Other Info
- Connected to DSL internet via ethernet via Netgear DGN2000 modem router.
Also connected via ethernet to HP 8180 All-in-One Photosmart printer.
19-in1 card reader and 1 DVD and 1 DVD RW drives