Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Forums > Software

Vista - Help getting software installed

Reply
 
Old 03-19-2009   #1 (permalink)


Vista Home Premium SP1 x64
 
 

Help getting software installed

My wife and I got brand new computers a couple of days ago, installed with Vista Home Premium x64. She spent 2 days getting her software re-installed, but mistakenly loaded an old version of a program. She uninstalled it, but when she tried to install the correct version, it comes up and says it's got the wrong registration number (ie. the one from the old version). We've cleared out everything that we can think of, from leftovers in the Roaming directory to searching through the registry for any sign of the software that we could think of and systematically removed it, but... no go. We even used the Microsoft Live Scan registry scanner to find leftover entries.

Any ideas how we can figure out where this data is, other than reloading the entire system and destroying many hours of work? We'd both be eternally grateful.

My System SpecsSystem Spec
Old 03-19-2009   #2 (permalink)


Vista Home Premium 64 bit SP1
 
 

Re: Help getting software installed

Most commercial software that has licensing has a forum(unless it's extremely simple software) and chances are good somebody else using that product had the same issue and can tell you how to restore the proper version.

Try google of product name and user forum
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Which user account installed this software? PowerShell
Newly installed software keeps reinstalling itself after I run it. Vista General
Pre-installed software product keys Vista installation & setup
RE: Pre-installed software product keys Vista installation & setup
LIPs and Pre-installed Vista software Vista installation & setup


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46