The other Plan3D threads here don't work for me. Can you walk me through it?

[artyrj]

Paid for Plan3D service/software download. When I attempt to install program I keep receiving the message: “The system administrator has set policies to prevent this installation.”

Now what do I do? Can you walk me through it?

[simonc555]

are you an admin or standard user if your a standard user it may be because the admin has stopped standard user`s installing applications so you would need to ask the admin to install the application for you

[artyrj]

I own the laptop. Doesn't that make me the administrator?

[simonc555]

try unlocking the vista true admin account and try installing it on that

type cmd in start search
right click, run as administrator

in command promt type
Net user administrator /active:yes


log out and log into the new administrator account and then try to run the installion on that account

[artyrj]

I did this. The opening screen had my original username and I typed in the password that goes with it and Vista opened. I then downloaded the program and tried to open it again and got the same message:

“The system administrator has set policies to prevent this installation.”

I worried a great deal when I did what you asked, thinking I might get locked out of my laptop. But what I did was make myself the official administator, right?

Any other suggestions?

[delphin]

  Quote: Originally Posted by artyrj

I did this. The opening screen had my original username and I typed in the password that goes with it and Vista opened. I then downloaded the program and tried to open it again and got the same message:

“The system administrator has set policies to prevent this installation.”

I worried a great deal when I did what you asked, thinking I might get locked out of my laptop. But what I did was make myself the official administator, right?

Any other suggestions?

Hi,

Type regedit in run.Drill down HKEY_CLASSES_ROOT\Installer\Products\

Browse through and find your product. Delete the key relating to your product and this should allow the application to install.

Let me know the result