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Problems Uninstalling Adobe CS3 Master Collection.
  1. #1



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    Problems Uninstalling Adobe CS3 Master Collection.

    Hi all,

    I'm new on this forum and I was wondering if someone else had previous issues on the subject or knows how to get around it.

    I've been using Adobe suit collection CS3 and when I accidentally updated it I had a few issues with some of the programs. So I downloaded another Suit and tried to overwrite the old version with this new one. But it didn't install. So then I tried to uninstall The old Adobe suit from control panel but it would not happen. It would simply just bluff a loading mouse and then nothing would happen. Now I can not intall a new one and the old one is completely disfunctional. The message I get when I try to open a program is "The licensing subsystem has failed catastrophically. You must reinstall or call custumer support."

    Anybody know anything about it, let me know.

    Thanks


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  2. #2
    SMOKKINU's Avatar

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    Re: Problems Uninstalling Adobe CS3 Master Collection.

    Quote Originally Posted by Saturn View Post
    Hi all,

    I'm new on this forum and I was wondering if someone else had previous issues on the subject or knows how to get around it.

    I've been using Adobe suit collection CS3 and when I accidentally updated it I had a few issues with some of the programs. So I downloaded another Suit and tried to overwrite the old version with this new one. But it didn't install. So then I tried to uninstall The old Adobe suit from control panel but it would not happen. It would simply just bluff a loading mouse and then nothing would happen. Now I can not intall a new one and the old one is completely disfunctional. The message I get when I try to open a program is "The licensing subsystem has failed catastrophically. You must reinstall or call custumer support."

    Anybody know anything about it, let me know.

    Thanks


    I have no idea, but dont bother contacting support, as Adobe considers CS3 "Outdated" and will charge you $40 per hour for support, and will take their sweet time reading through scripts, only in the end to tell you something simple.... they are a bunch of crooks IMHO.

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  3. #3



    Senior Member
    Join Date : May 2008
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    Re: Problems Uninstalling Adobe CS3 Master Collection.

    Windows Installer Cleanup Utility will remove it. Run it from the administrator account. Did you try a normal uninstall from the administrator account? Adobe requires it.

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  4. #4



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      Thread Starter

    Re: Problems Uninstalling Adobe CS3 Master Collection.

    Cheers mate.

    I know it aint that simple cs I would've sorted it. But lets hope someone knows.

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  5. #5



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    Re: Problems Uninstalling Adobe CS3 Master Collection.

    Quote Originally Posted by SCSIraidGURU View Post
    Windows Installer Cleanup Utility will remove it. Run it from the administrator account. Did you try a normal uninstall from the administrator account? Adobe requires it.
    thanks,

    Yer did that. But I'll try the windows installers cleanup utility.

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  6. #6



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    Re: Problems Uninstalling Adobe CS3 Master Collection.

    You could do a repair install than remove it.

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  7. #7
    Jerin's Avatar

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    Re: Problems Uninstalling Adobe CS3 Master Collection.

    Hi Saturn,
    It seems that you still have some old version in the registry - try to run a registry clean-up and then try to reinstall the new version again.

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  8. #8



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    Re: Problems Uninstalling Adobe CS3 Master Collection.

    I don't recommend a registry cleaner for Vista. They can cause all sorts of issues. Try Windows Install Cleanup Utility first. If it has problems. Do a repair install to fix the uninstaller for CS3. Then, remove it.

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