Office 2007 Word and "Document Imaging" software

I have been using Word and “Microsoft office 2007 - Document Imaging” for doing OCR and passing text to WORD. Recently it has been doing something very strange. When I try to send the OCR’d text to WORD (“Send text to Word”), WORD gives an error message:
“Server Busy. This action cannot be completed because the ‘document 1 - Microsoft Word’ program is not responding. …”
If I can minimize the empty Word document window, a small dialog box appears asking me “Do you want to convert from
[list of file formats] to WORD?” If I select HTML, The text finally appears in Word. Sometimes the Word/Document Imaging programs hang up completely and I have to go to “Task Manager” to get out of the predicament.
I have un-installed and re-installed “Microsoft Office 2007” with no success in solving the problem.
Can anyone tell me what is going on? How can I go directly to Word instead of having to convert from HTML? How did it get to HTML in the first place?

Hello Frank,

Welcome to the Vista Forums.

Have you gotten all of the updates for Office? Did this start after installing other software? You could try a system restore to a point before this started. Info if needed: http://www.vistax64.com/tutorials/76905-system-restore-how.html

Hope this helps. Sorry for the slow response.
Please keep us posted.

Gary

Problem solved I solved my own problem: In the "Word options" section, go to "Advanced", then "General". Uncheck the box, "Confirm file format conversion on open."
Microsoft Document Imaging now sends ocr info to Word without a problem.

Glad you got it figured out. Thanks for posting back with the solution.

Gary