Adobe Updater failed to install

Peppurr101

Peppurr101

Power User
Hello,
I got a notification in my taskbar that an update for Adobe (8.1.4) was ready to download and install. When I tried to let it do t his, I got the error message below.
My L drive is what comes up in my computer if I attach a USB drive or external hard drive. Why would it want this? Do I need this update?

Any help would be appreciated
Thanks
PeppurrAdobe.JPG
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel (R) Core(TM) Quad 6600 @2.4GHz
    Memory
    4GB dual channel DDR2 667MHZ [4x 1024]
    Graphics Card(s)
    NVIDIA GeForce 8800 GTX
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    Generic Dell PnP Monitor
    Screen Resolution
    1680x1050
    Hard Drives
    2 500GB Hard drives in a RAID 1 Mirror configuration.
    Keyboard
    Standard USB QWERTY keyboard
    Mouse
    Standard optical mouse
    Internet Speed
    Actual 2.2 Mbps
    Other Info
    Connected to DSL internet via ethernet via Netgear DGN2000 modem router.
    Also connected via ethernet to HP 8180 All-in-One Photosmart printer.
    19-in1 card reader and 1 DVD and 1 DVD RW drives
You might want to try running the Adobe update after you temporarily disconnect the external (L:) drive and even reboot the machine with the drive still disconnected.

Software installers which need a temporary drive letter sometimes pick one near the middle of the alphabet (L, M, N, O) on the premise that since physical drives are enumerated from the beginning (A:, B:, C:, D: ...) and mapped network drives from the rear (Z:, Y:, X: ...), the greatest likelihood of a free letter is near the middle. Obviously, that assumption breaks down if there is actually a drive connected with that letter/name! It's a nasty coding practice anyway, if that's what they're doing.

By removing the external drive you'll free up the "L:" designator for temporary use by the installer software.
 

My Computer

System One

Hi H2SO4
Thanks for your reply.
My L drive is disconnectedand it's not showing up in My Computer.
I don't usually connect it unless I am doing a backup.
It hasn't been connected since before the last time I rebooted (yesterday)..
but thanks for trying!
:)
Peppurr
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel (R) Core(TM) Quad 6600 @2.4GHz
    Memory
    4GB dual channel DDR2 667MHZ [4x 1024]
    Graphics Card(s)
    NVIDIA GeForce 8800 GTX
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    Generic Dell PnP Monitor
    Screen Resolution
    1680x1050
    Hard Drives
    2 500GB Hard drives in a RAID 1 Mirror configuration.
    Keyboard
    Standard USB QWERTY keyboard
    Mouse
    Standard optical mouse
    Internet Speed
    Actual 2.2 Mbps
    Other Info
    Connected to DSL internet via ethernet via Netgear DGN2000 modem router.
    Also connected via ethernet to HP 8180 All-in-One Photosmart printer.
    19-in1 card reader and 1 DVD and 1 DVD RW drives
Peppurr101 said:
Hi H2SO4
Thanks for your reply.
My L drive is disconnectedand it's not showing up in My Computer.
I don't usually connect it unless I am doing a backup.
It hasn't been connected since before the last time I rebooted (yesterday)..
but thanks for trying!
:)
Peppurr
Click to expand...

Too bad. "Error 1327" appears to be internal to the Adobe installer since the Win32 status code with the same number doesn't seem particularly applicable:

W:\>net helpmsg 1327
Logon failure: user account restriction. Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy rest riction has been enforced.
​
If searching the web on that error produces no results, you might want to ask Adobe. Please ask 'em to improve their error reporting while you're there, cheers :)
 

My Computer

System One

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