Trying to start Cryptographic Services

MrBill2009

New Member
I have been trying to install my HP Printer software, but the setup stops with
the message "Cryptographic Services must be started- Go to My Computer -Manage - Services to start this service. When I try to start the Cryptographic Service I get the Error 1079 - The account specified for this service is different from the account specified for other services runnning in the same process.
I have a Windows Vista Home Premium SP1 32bit system. 4GB RAM 500 GB HD and Quad core Processor. Is this a network service? I do not have a network.
Can anyone help me with starting this service, which I assume should be running
on my local computer (??) Thanks.:confused:
 

My Computer

What do you get if you type this into a command prompt (CMD.EXE)?

SC QC CRYPTSVC

The error message means that the user account which the crypto service is using to log on is not the same as the rest of the services which normally share its SVCHOST "container".

NetworkService, which is what I assume you're referring to, is actually a (hidden) user account, and that's what CryptoSvc should be using to log on by default. If the output of the command above suggests that CryptoSvc is attempting to use something else - that's the problem.
 

My Computer

This is what I get when I enter SC QC CRYPTSVC in the command prompt

Service Name: Cryptsvc
Type: 20 WIN32_SHARE_PROCESS
Start Type: 2 AUTO_START
ERROR_CONTROL: 1 Normal
BINARY_PATH_NAME: c:\windows\system\svchost.exe -k netsvcs
DISPLAY NAME: Cryptographic Services
Dependencies: RpcSs
SERVICE_START_NAME: NT AUTHORITY\Network Service

Can you tell how to make the accounts the same? so I do not get Error 1079?
I have noticed also I cannot run Windows Update to install updates, which
I believe needs Cryptographic Services. Thanks for any help you can give me.
MrBill2009
 

My Computer

What do you get if you type this into a command prompt (CMD.EXE)?
SC QC CRYPTSVC

The error message means that the user account which the crypto service is using to log on is not the same as the rest of the services which normally share its SVCHOST "container".

NetworkService, which is what I assume you're referring to, is actually a (hidden) user account, and that's what CryptoSvc should be using to log on by default. If the output of the command above suggests that CryptoSvc is attempting to use something else - that's the problem.

I get the the following from the SC QC CRYPTSVC in the command prompt.
Service Name: CRYPTSVC
Type: 20 WIN32_SHARE_PROCESS
Start Type: 2 AUTO_START
Error_Control: 1 Normal
Binary_Path_name: c:\windows\system32\svchost.exe -k netsvcs
Display Name: Cryptographic Services
Dependenceies: RpcSs
Service_Start_name: NT AUTHORITY\Network Service

Can you tell me how to make the accounts the same so I do not get the
1079 error? I have also noticed I cannot run/install any windows updates
since I believe it uses the Cryptographic Services. How did this service get
disabled or the accounts are different? I have only one user account and it
is an administrator account, which I can only use. Please help. Thanks.
 

My Computer

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