TV tuner

Hi
I bought a Compro Videomate Vista E700 tv tuner and plugged it in and it cant find any channels, even when it is plugged into an aerial on the roof.
any help would be grateful
Thanks

sooty1892 said:

Hi
I bought a Compro Videomate Vista E700 tv tuner and plugged it in and it cant find any channels, even when it is plugged into an aerial on the roof.
any help would be grateful
Thanks

Click to expand...

Hi

Have you re-configured VMC for your new tuner and checked that the program guide data is correct?

Regards
UKMedia

Hi UKMedia
Thanks for your reply but im not brilliant with computers so can you please tell me what the VMC is and how to configure it?
Thanks

sooty1892 said:

Hi UKMedia
Thanks for your reply but im not brilliant with computers so can you please tell me what the VMC is and how to configure it?
Thanks

Click to expand...

Hi

Sorry if I didn't make it clear. Try this:

• Press 'Start', All programs, and select 'Vista Media Centre' (VMC)
• Within VMC, move down the list until 'Tasks' is selected and then click on 'Settings'
• Click on TV
• Click on 'Set Up TV Signal' and follow the wizard.

Let me know how you get on.

Regards
UKMedia

Thanks for the help but unfortunantly that hasn't worked either.
I've also tried uninstalling the software and installing it again but that hasn't worked.
Any more ideas would be much appreciated

sooty1892 said:

Thanks for the help but unfortunantly that hasn't worked either.
I've also tried uninstalling the software and installing it again but that hasn't worked.
Any more ideas would be much appreciated

Click to expand...

Okay, idea 2!!

If you go into Control Panel>Device Manager do you see your tuner card and if so is it reporting it as okay within it's properties?

Also, have you tried downloading the latest driver from the web site:

http://www.comprousa.com/en/download/ve700.html

Regards
UKMedia

Hi
I have downloaded the latest driver from the webiste and it still doesn't work.
I also checked the status of the drivers and there are working properly according to the properties menu.

sooty1892 said:

Hi
I have downloaded the latest driver from the webiste and it still doesn't work.
I also checked the status of the drivers and there are working properly according to the properties menu.

Click to expand...

Ok - Idea 3

Have you tried a normal TV connected to the Aerial? Have you the opportunity to try the tuner in another PC?

Regards
UK Media

Hi
Yes, I have tried plugging a digital tv into the aerial which I am using and it works fine picking up all the channels. Unfortunatley I don't have another computer to try the tv tuner in.
I am still puzzled why it's not working
Any more ideas?

It seems to be a universal problem. Some theories suggest certain security software treats WMC as a network device when it isn't. Dell Forums is full of complaints about the same thing.

I can only get it to work sometimes, it seems to depend on its mood, not kidding.

sooty1892 said:

Hi
I bought a Compro Videomate Vista E700 tv tuner and plugged it in and it cant find any channels, even when it is plugged into an aerial on the roof.
any help would be grateful
Thanks

Click to expand...

have you tried the software that comes with your tv card you bought

cheers brad

sooty1892 said:

Hi UKMedia
Thanks for your reply but im not brilliant with computers so can you please tell me what the VMC is and how to configure it?
Thanks

Click to expand...

Looking at the manuf web forum there appears to be a few issues. Have you looked at any of the following:

Compro Technology • View topic - Vista E800F doesn't work in WMC

Compro Technology • View topic - E700 Missing Channels

Regards UKMedia

I've given up on ever getting VMC (or Windows 7 MC) working properly. I don't what broke it because it worked for the longest time without any issues.
Now I've installed my ATI Catalyst Media Center in compatability mode out of sheer desperation.
It works, but just as badly as it does in XP - misses out all the channels it previously saw while scanning, those between ch 22 and 48...God knows why.

Ex_Brit said:

I've given up on ever getting VMC (or Windows 7 MC) working properly. I don't what broke it because it worked for the longest time without any issues.
Now I've installed my ATI Catalyst Media Center in compatability mode out of sheer desperation.
It works, but just as badly as it does in XP - misses out all the channels it previously saw while scanning, those between ch 22 and 48...God knows why.

Click to expand...

what kind of tv card do you have i have a TV Wonder 650 Combo PCIe
i have no problems getting it to work in win7 make sure you install play ready
in win7 MC
mine is a dual tuner both analog and digital both sides work with no problem i have tested it with win7 32 and win7 64x

vista is another story to get the digital side to work i had to install media center tv pack

I have TV Wonder 650 PCI on Vista Ultimate & Windows 7 Ultimate x86. Not sure what play ready is actually nor MC TV pack either. I'm in Canada, if that makes any difference and am on cable.

Catalyst Media Center works fine except for this mystery as to why it scans and sees ch's 23 to 48 but once finished scanning it's like those channels never existed.

Plus there's no EPG which I suppose I could do without.