Windows Vista Forums

Cannot print body of message

  1. #1



    Join Date : Feb 2009
    England
    Posts : 49
    Vista Home Premium 64 bit
    Local Time: 20:26
    greece

    Cannot print body of message

    ever since I installed SP2 on Vista x64 it seems that Live mail will not let me print the body of any message.

    All it prints is: From, Date, To and Subject

    Does anyone have an idea how to fix that?

    Bernard

      My System SpecsSystem Spec

  2. #2


    Join Date : Mar 2009
    Redmond, Washington, USA
    Posts : 229
    Vista
    Local Time: 12:26
    usa us washington

     

    Re: Cannot print body of message

    I'll look for a fix here, but in the meantime are you able to copy and paste into a word document? If that's not being allowed, then that might be part of the problem as well.

    Cheers,

      My System SpecsSystem Spec

  3. #3



    Join Date : Feb 2009
    England
    Posts : 49
    Vista Home Premium 64 bit
    Local Time: 20:26
    greece

      Thread Starter

    Re: Cannot print body of message

    Quote Originally Posted by RonS WIN TEAM View Post
    I'll look for a fix here, but in the meantime are you able to copy and paste into a word document? If that's not being allowed, then that might be part of the problem as well.

    Cheers,
    Thank you for your efforts.
    Copy and paste is not a problem, it's what I have been doing for the few emails that I want to print. It's a bit cumbersome though. It is isn't often that I do print messages, I can't be totally sure therefore that it is SP2 that causes the problem, althought that is the only thing that has changed recently.

    Bernard

      My System SpecsSystem Spec

  4. #4


    Join Date : Mar 2009
    Redmond, Washington, USA
    Posts : 229
    Vista
    Local Time: 12:26
    usa us washington

     

    Re: Cannot print body of message

    Have you tried rolling your computer back to before the SP2 update? Did you create a recovery point before installing the update?

      My System SpecsSystem Spec

  5. #5



    Join Date : Feb 2009
    England
    Posts : 49
    Vista Home Premium 64 bit
    Local Time: 20:26
    greece

      Thread Starter

    Re: Cannot print body of message

    Quote Originally Posted by RonS WIN TEAM View Post
    Have you tried rolling your computer back to before the SP2 update? Did you create a recovery point before installing the update?
    yes I did roll back, and it works then, but that can't be the solution

    It's not such a big problem as I don't print emails very often, but it would be nice to know a) what causes it and b) what's the fix, other than the rather drastic one of not installing SP2.

    Bernard

      My System SpecsSystem Spec

  6. #6



    Join Date : Feb 2009
    England
    Posts : 49
    Vista Home Premium 64 bit
    Local Time: 20:26
    greece

      Thread Starter

    Re: Cannot print body of message

    I have found a solution of sorts...

    I uninstalled Live Mail and re-installed it. It works now.

    Perhaps we'll never know why.....

    In any case thanks for your help.

    How do you make this 'Solved' ?

    Bernard

      My System SpecsSystem Spec

Cannot print body of message

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