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Vista - Windows installer issue - Cannot install updates

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Old 06-24-2009   #1 (permalink)


Vista Home Premium 32bit
 
 

Windows installer issue - Cannot install updates

Hello,

I am running Windows Vista Home Premium on my laptop. For last few days I have not been able to install windows updates. I get the error with code 80070641.

After wandering through different forums and suggested solutions, I followed this path - control panel > system and maintenance > administrative tools > services > windows installer (double clicked and saw that the start-up type is 'Automatic'). When I clicked on the 'Start the service' button in the left panel here, I got the following message:

Windows could not start the windows installer service on local computer.
Error 3: The system cannot find the path specified.

Can anybody help me resolve this problem and bring the Windows Installer back on track?


By the way, later, I did this -

Click Start, Run and type: cmd /k sc qc msiserver
Press ENTER.

Following is the ouyput I received -

[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: msiserver
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\Msiexec.exe/V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : rpcss
SERVICE_START_NAME : LocalSystem
C:\Users\Shirish>


Does anyone have any idea of what's going wrong here?
Please help me resolve this issue.

Thanks,
Shirish

My System SpecsSystem Spec
Old 06-24-2009   #2 (permalink)


Vista Ultimate 64-bit, SP2
 
 

Re: Windows installer issue - Cannot install updates

I note that you have sought help, over the past couple of days, in five different locations about this problem. [ Vista installation & set up, software, general discussion, & Win updates. ] One area is sufficient.

Try a Google search initially on error 80070641
My System SpecsSystem Spec
Old 06-24-2009   #3 (permalink)


Windows Xp Pro SP2
 
 

Re: Windows installer issue - Cannot install updates

Quote  Quote: Originally Posted by Shirish View Post
Hello,

I am running Windows Vista Home Premium on my laptop. For last few days I have not been able to install windows updates. I get the error with code 80070641.

After wandering through different forums and suggested solutions, I followed this path - control panel > system and maintenance > administrative tools > services > windows installer (double clicked and saw that the start-up type is 'Automatic'). When I clicked on the 'Start the service' button in the left panel here, I got the following message:

Windows could not start the windows installer service on local computer.
Error 3: The system cannot find the path specified.

Can anybody help me resolve this problem and bring the Windows Installer back on track?


By the way, later, I did this -

Click Start, Run and type: cmd /k sc qc msiserver
Press ENTER.

Following is the ouyput I received -

[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: msiserver
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\Msiexec.exe/V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : rpcss
SERVICE_START_NAME : LocalSystem
C:\Users\Shirish>


Does anyone have any idea of what's going wrong here?
Please help me resolve this issue.

Thanks,
Shirish
check this out ... might just help you
Solved: Vista Windows Installer error - Tech Support Guy Forums
My System SpecsSystem Spec
Old 06-26-2009   #4 (permalink)


Vista Home Premium 32bit
 
 

Re: Windows installer issue - Cannot install updates

Shirish I see you are new but go to Vista Forums Index and go to the forum "Windows Updates" post it there. this is not the place to post it.
My System SpecsSystem Spec
Old 06-26-2009   #5 (permalink)


Vista Home Premium 32bit
 
 

Re: Windows installer issue - Cannot install updates

Quote  Quote: Originally Posted by JMH View Post
I note that you have sought help, over the past couple of days, in five different locations about this problem. [ Vista installation & set up, software, general discussion, & Win updates. ] One area is sufficient.

Try a Google search initially on error 80070641
I have tried google search and followed the suggestions, but nothing worked for me so far. By the way, I will make sure that I post my queries to only one appropriate forum now onward.

Thanks!
My System SpecsSystem Spec
Old 06-26-2009   #6 (permalink)


Vista Home Premium 32bit
 
 

Re: Windows installer issue - Cannot install updates

Quote  Quote: Originally Posted by AaroNo View Post
Shirish I see you are new but go to Vista Forums Index and go to the forum "Windows Updates" post it there. this is not the place to post it.
As a novice here, I was trying to get help from any source possible. However, I will make sure now onward that my posts go to the most appropriate forum/s.
Thanks!
My System SpecsSystem Spec
Old 06-26-2009   #7 (permalink)


Vista Ultimate 64-bit, SP2
 
 

Re: Windows installer issue - Cannot install updates

Quote  Quote: Originally Posted by Shirish View Post
Quote  Quote: Originally Posted by JMH View Post
I note that you have sought help, over the past couple of days, in five different locations about this problem. [ Vista installation & set up, software, general discussion, & Win updates. ] One area is sufficient.

Try a Google search initially on error 80070641
I have tried google search and followed the suggestions, but nothing worked for me so far. By the way, I will make sure that I post my queries to only one appropriate forum now onward.

Thanks!
Thanks for responding.
Did you try the suggestion / link put forward by MSDOS ?

***Noted - this problem is currently being attended to /answered in Win Updates.***

Last edited by JMH; 06-27-2009 at 02:51 AM.. Reason: Additional point.
My System SpecsSystem Spec
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