kaspersky causing problems ?

lolok

New Member
Good evening group.
When my free 60 day NORTON anti-virus( pre-loaded on my HP PC ) ran out I picked up Kaspersky on a return home trip to london.\it was on offer as BORDERS on Oxford Street was closing down.
On returning to Warsaw I went through the usual loading etc but then encountered a host of hassles which are still with me.:cry:
My 2 month old HP deskjet 2280 all in one took particular umbrage with it.All manner of error messages came from both it and Kaspersky.Then windows Vista got into the act and I got a load of update error messages..ie,MSI.DOT.4WRP.....Error 80070673,.....Fatal error-2753..
I removed the deskjet programme and re-installed,all to no avail. I then unplugged internet and removed Kaspersky with no noticeable improvement on any front.
Searching around I found the error message is a common problem and instructions for going into the registry and doing all kinds of arcane computer wizardry seem to be the only answer..
Is this my only recourse or is there a simpler solution..
The desktop is only a few months old itself with not a lot yet loaded on it so I am seriously thinking of formatting it back to the beginning.
I did try the restore point option from before the kaspersky was loaded but the PC says there is an error:mad: and I should try another restore point...( I did and none function ? )
So does anybody know who is guilty..Vista,Kaspersky, etc.All was fine until the kaspersky got its snout in....
Sorry for the PC idiot questions.....Most times I have been able to get myself out of problems but this has got me stumped...
Being here in Poland with an English speaking PC doesn't help as regards PC shops helping either..
Humungous thanks if you can offer some suggestions...
PS.... The HP Pavilion has all the windows software on a partition. if I wanted to format back to the beginning how would I go about it..???
regards,
ex-pat Brit, James Ryan (like the private):)
 

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My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
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    Dell UltraSharp 2209WA 22"
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    1680x1050
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    OCZ Modstream 700w
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    Razer Reclusa
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    8mb
Hello lolok & welcome to Vista Forums,
There may be Norton remnants left on your computer creating the conflicts that you are experiencing.
Did you use the Norton Removal Tool to uninstall the program before installing Kaspersky?
Download and run the Norton Removal Tool
Reboot on completion.
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
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