Vista - Can't get any burning software to work

Hi all

I recently bought a new laptop with Vista Home Premium 32bit and everything on it works fine. Or well, not everything lol. I can't seem to get any burning software to work :s I tried installing Nero, but it gave me a message that "another program has just been updated, so you need to restart" (or something like that). I restart and it says it again. I tried installing CDBurnerXP and it installed fine, but when I start the program, nothing happens. Program don't open or anything. I then tried installing Starburn and it also installed just fine, but when I click on Data Burning Wizard, it shows up that it's trying to find CD/DVD burners, and it keeps searching forever (or well, I waited 30 minutes and then manually shutdown the program).

Anyone know why I can't get any burning software to work ?

-Ronnie

Welcome to VistaX64.

1. What make and model CD/DVD drive do you have? Please be specific.
2. Please look at your device manager to see if there is a question mark or exclamation point by this drive.
3. Can you read CDs AND DVDs on your drive?

To tell you the truth I don't know what make and model the burner is, but my laptop is an Acer Notebook 8930G-754G50BN, if thats any help ?

Theres no question mark whatsoever in the devide manager, and yes, it can read CD's and DVD's just fine

-Ronnie

I looked up your system. Internal optical drive. I wanted to find out if your cd/dvd drive was able to write. How do you know it's can burn to media (the Acer Aspire literature was short of helpful)?

Well, I don't know if it's can burn to tell you the truth. But shouldn't Nero (or any of the other burning programs) install proberly anyway ? I mean, I have an external burner, så that could just be plugged in, but no really need for it since none of the programs will install properly so far

EDIT: I just found out that the drive IS a Blu-Ray plaer/DVD burner, after I looked it up where I bought it

Hello Dopedog
Here are the full tech specs for your PC.

Products

Some comments from our forum...

What DVD burning software works best for Vista 64bit?

oops, sorry. you have 32-bit os. Still, those should work fine for you...

This works well with B/ray and Vista.

CD DVD & Blu-Ray Burning Software. Audio Video Data Disc Burner

I was just about to format and reinstall Vista, but that program seems to work great Thanks alot! Still strange that I can't use any of the other software, but now I can burn again, so I'm happy

It's a nice program and works well, glad you got it fixed, good luck.