Vista - problems instaling latest iTunes

**dsoquendo** · 09-15-2009

I have several problems instaling various software updates the first problem involves the latest iTunes update. I get this message during instalation:

Could not open key:
hkey_local_machine32\software\classes\.m4b\openwithlist\itunes.exe
Verify that you have sufficient access to that key, or contact support personnel.

I also have problems instaling the latest Zune 4 update and the latest Adobe reader update. Each give different messages but they have to do with privileges.

**dsoquendo** · 09-15-2009

I should mention that I already try to uninstall iTunes from my laptop but I get a error message. Not enough privileges.

**Frostmourne** · 09-16-2009

Right click the app and select run as administrator, which Vista should detect automatically for .exe's. Are you an administrator?

**dsoquendo** · 09-16-2009

Yes, is my personal laptop. My account is setup as administrator.

**dsoquendo** · 09-16-2009

Quote: Originally Posted by Frostmourne

Right click the app and select run as administrator, which Vista should detect automatically for .exe's. Are you an administrator?

Frostmourne,

I try what you told me but when I right click I do not get the "open as administrator" option.

**Frostmourne** · 09-16-2009

Quote: Originally Posted by dsoquendo

Quote: Originally Posted by Frostmourne

Right click the app and select run as administrator, which Vista should detect automatically for .exe's. Are you an administrator?

Frostmourne,

I try what you told me but when I right click I do not get the "open as administrator" option.

Can you go into User accounts and create another administrator account. Try if it works in that. Then move your data across and delete the administrator account that won't work.

**dsoquendo** · 09-16-2009

Quote: Originally Posted by Frostmourne

Quote: Originally Posted by dsoquendo

Quote: Originally Posted by Frostmourne

Right click the app and select run as administrator, which Vista should detect automatically for .exe's. Are you an administrator?

Frostmourne,

I try what you told me but when I right click I do not get the "open as administrator" option.

Can you go into User accounts and create another administrator account. Try if it works in that. Then move your data across and delete the administrator account that won't work.

I have another administrator account. I get the same results. I have tried cleaning the rigistry with a TrendMicro program but no luck.

**Frostmourne** · 09-16-2009

Quote: Originally Posted by dsoquendo

Quote: Originally Posted by Frostmourne

Quote: Originally Posted by dsoquendo

Frostmourne,

I try what you told me but when I right click I do not get the "open as administrator" option.

Can you go into User accounts and create another administrator account. Try if it works in that. Then move your data across and delete the administrator account that won't work.

I have another administrator account. I get the same results. I have tried cleaning the rigistry with a TrendMicro program but no luck.

I've posted in your otehr thread. Try sfc /scannow. If your registry is corrupted this might fix it.

**dsoquendo** · 09-16-2009

Quote: Originally Posted by Frostmourne

Quote: Originally Posted by dsoquendo

Quote: Originally Posted by Frostmourne

Can you go into User accounts and create another administrator account. Try if it works in that. Then move your data across and delete the administrator account that won't work.

I have another administrator account. I get the same results. I have tried cleaning the rigistry with a TrendMicro program but no luck.

I've posted in your otehr thread. Try sfc /scannow. If your registry is corrupted this might fix it.

sfc /scannow complete; windows resource protection did not find any integrity violations.

**Frostmourne** · 09-16-2009

Can you run a full system scan with SuperAntiSpyware and Malwarebytes - updating first?

09-15-2009	#1 (permalink)
dsoquendo Windows Vista 64bit 24 posts	problems instaling latest iTunes I have several problems instaling various software updates the first problem involves the latest iTunes update. I get this message during instalation: Could not open key: hkey_local_machine32\software\classes\.m4b\openwithlist\itunes.exe Verify that you have sufficient access to that key, or contact support personnel. I also have problems instaling the latest Zune 4 update and the latest Adobe reader update. Each give different messages but they have to do with privileges.
My System Specs

09-15-2009	#2 (permalink)
dsoquendo Windows Vista 64bit 24 posts	Re: problems instaling latest iTunes I should mention that I already try to uninstall iTunes from my laptop but I get a error message. Not enough privileges.
My System Specs

09-16-2009	#3 (permalink)
Frostmourne Windows 7 Ultimate x64 1,336 posts	Re: problems instaling latest iTunes Right click the app and select run as administrator, which Vista should detect automatically for .exe's. Are you an administrator?
My System Specs

09-16-2009	#4 (permalink)
dsoquendo Windows Vista 64bit 24 posts	Re: problems instaling latest iTunes Yes, is my personal laptop. My account is setup as administrator.
My System Specs

09-16-2009	#5 (permalink)
dsoquendo Windows Vista 64bit 24 posts	Re: problems instaling latest iTunes Quote: Originally Posted by Frostmourne Right click the app and select run as administrator, which Vista should detect automatically for .exe's. Are you an administrator? Frostmourne, I try what you told me but when I right click I do not get the "open as administrator" option.
My System Specs

09-16-2009	#6 (permalink)
Frostmourne Windows 7 Ultimate x64 1,336 posts	Re: problems instaling latest iTunes Quote: Originally Posted by dsoquendo Quote: Originally Posted by Frostmourne Right click the app and select run as administrator, which Vista should detect automatically for .exe's. Are you an administrator? Frostmourne, I try what you told me but when I right click I do not get the "open as administrator" option. Can you go into User accounts and create another administrator account. Try if it works in that. Then move your data across and delete the administrator account that won't work.
My System Specs

09-16-2009	#7 (permalink)
dsoquendo Windows Vista 64bit 24 posts	Re: problems instaling latest iTunes Quote: Originally Posted by Frostmourne Quote: Originally Posted by dsoquendo Quote: Originally Posted by Frostmourne Right click the app and select run as administrator, which Vista should detect automatically for .exe's. Are you an administrator? Frostmourne, I try what you told me but when I right click I do not get the "open as administrator" option. Can you go into User accounts and create another administrator account. Try if it works in that. Then move your data across and delete the administrator account that won't work. I have another administrator account. I get the same results. I have tried cleaning the rigistry with a TrendMicro program but no luck.
My System Specs

09-16-2009	#8 (permalink)
Frostmourne Windows 7 Ultimate x64 1,336 posts	Re: problems instaling latest iTunes Quote: Originally Posted by dsoquendo Quote: Originally Posted by Frostmourne Quote: Originally Posted by dsoquendo Frostmourne, I try what you told me but when I right click I do not get the "open as administrator" option. Can you go into User accounts and create another administrator account. Try if it works in that. Then move your data across and delete the administrator account that won't work. I have another administrator account. I get the same results. I have tried cleaning the rigistry with a TrendMicro program but no luck. I've posted in your otehr thread. Try sfc /scannow. If your registry is corrupted this might fix it.
My System Specs

09-16-2009	#9 (permalink)
dsoquendo Windows Vista 64bit 24 posts	Re: problems instaling latest iTunes Quote: Originally Posted by Frostmourne Quote: Originally Posted by dsoquendo Quote: Originally Posted by Frostmourne Can you go into User accounts and create another administrator account. Try if it works in that. Then move your data across and delete the administrator account that won't work. I have another administrator account. I get the same results. I have tried cleaning the rigistry with a TrendMicro program but no luck. I've posted in your otehr thread. Try sfc /scannow. If your registry is corrupted this might fix it. sfc /scannow complete; windows resource protection did not find any integrity violations.
My System Specs

09-16-2009	#10 (permalink)
Frostmourne Windows 7 Ultimate x64 1,336 posts	Re: problems instaling latest iTunes Can you run a full system scan with SuperAntiSpyware and Malwarebytes - updating first?
My System Specs

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