I have a computer (Compaq Laptop), that had the HP Backup and Recovery software used when doing a restore. It has a 4GB file on an external drive that I cannot get to run, or for the HP software to correctly extract from.
When I run the file itself, it gives me a C++ Runtime error (though to get it to run at all, I have to remove all traces of the recovered files from the system). It struggles to run, so I'm not sure exactly what the conflict is.
I installed the HP Advanced Backup and Recovery System in an attempt to resolve the issue, and I can get it to see the file, but when I select it, it cannot correctly select the files. It takes upward of ten minutes before it will unfreeze and run, but it sees the files as empty.
Note, it is only seeing the .exe portion and not the .fbw file, since the later is the backup perhaps that is the issue? I have heard of these files needing to be renamed sometimes.
Anyone have any experience with this?
10-08-2009
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