GETTING 1402 error mesasge when trying to install office 2007

hclarkjr

hclarkjr

Vista Pro
I upgraded from a geforce video card to an ATI card and had trouble uninstalling the physx engine forcing me to run windows install cleanup utility. well something in the process corrupted my office install and every time i click one of the components to open it setup for office started. drove me nuts!!! i ended up trying to uninstall office to reinstall it, would not let me do it. got error message i did not have access to it, so i used the windows install cleanup to remove it and now am getting that error message. anybody know a way around this? where in the registry is that key? hopeful that i can avoid format and reinstall of windows but am prepared to do it if needed. thank you to all that reply :geek:

Untitled.jpg
 
Last edited by a moderator:

My Computer

System One

  • CPU
    intel core 2 quad Q9450
    Motherboard
    gigabyte EP45-DQ6
    Memory
    8gb Gskill PC6400
    Graphics Card(s)
    Visiontek Radeon 4870x2 2GB
    Sound Card
    X-FI fatality FPS 7.1
    Monitor(s) Displays
    Viewsonic VG2230wm
    Screen Resolution
    1680X1050
    Hard Drives
    VelociRaptor WD1500HLFS 150GB 10000 RPM,
    WD CAVIAR black 750GB
    PSU
    Antec TruePower New TP-750 watt
    Case
    Cooler Master HAF932
    Cooling
    XIGMATEK HDT-S1283 120mm Rifle CPU Cooler
    Internet Speed
    comcast 16mb\second
how do copy paste that error code?
 

My Computer

System One

  • CPU
    intel core 2 quad Q9450
    Motherboard
    gigabyte EP45-DQ6
    Memory
    8gb Gskill PC6400
    Graphics Card(s)
    Visiontek Radeon 4870x2 2GB
    Sound Card
    X-FI fatality FPS 7.1
    Monitor(s) Displays
    Viewsonic VG2230wm
    Screen Resolution
    1680X1050
    Hard Drives
    VelociRaptor WD1500HLFS 150GB 10000 RPM,
    WD CAVIAR black 750GB
    PSU
    Antec TruePower New TP-750 watt
    Case
    Cooler Master HAF932
    Cooling
    XIGMATEK HDT-S1283 120mm Rifle CPU Cooler
    Internet Speed
    comcast 16mb\second
hclarkjr said:
how do copy paste that error code?
Click to expand...

When you get the Error just click on the Error message then Ctrl+C and paste it to a Notepad then just copy the key alone

Example,

---------------------------
Notepad
---------------------------
The text in the Untitled file has changed.
Do you want to save the changes?
---------------------------
Yes No Cancel
---------------------------

Hope ths helps,
Captain
 

My Computer

System One

i do not get the option to copy and paste on the error message
 

My Computer

System One

  • CPU
    intel core 2 quad Q9450
    Motherboard
    gigabyte EP45-DQ6
    Memory
    8gb Gskill PC6400
    Graphics Card(s)
    Visiontek Radeon 4870x2 2GB
    Sound Card
    X-FI fatality FPS 7.1
    Monitor(s) Displays
    Viewsonic VG2230wm
    Screen Resolution
    1680X1050
    Hard Drives
    VelociRaptor WD1500HLFS 150GB 10000 RPM,
    WD CAVIAR black 750GB
    PSU
    Antec TruePower New TP-750 watt
    Case
    Cooler Master HAF932
    Cooling
    XIGMATEK HDT-S1283 120mm Rifle CPU Cooler
    Internet Speed
    comcast 16mb\second
ok, figured out how to do it, it did not find that key
 

My Computer

System One

  • CPU
    intel core 2 quad Q9450
    Motherboard
    gigabyte EP45-DQ6
    Memory
    8gb Gskill PC6400
    Graphics Card(s)
    Visiontek Radeon 4870x2 2GB
    Sound Card
    X-FI fatality FPS 7.1
    Monitor(s) Displays
    Viewsonic VG2230wm
    Screen Resolution
    1680X1050
    Hard Drives
    VelociRaptor WD1500HLFS 150GB 10000 RPM,
    WD CAVIAR black 750GB
    PSU
    Antec TruePower New TP-750 watt
    Case
    Cooler Master HAF932
    Cooling
    XIGMATEK HDT-S1283 120mm Rifle CPU Cooler
    Internet Speed
    comcast 16mb\second
yes, i have been messing with it for 2 days now. driving me nuts!!!
 

My Computer

System One

  • CPU
    intel core 2 quad Q9450
    Motherboard
    gigabyte EP45-DQ6
    Memory
    8gb Gskill PC6400
    Graphics Card(s)
    Visiontek Radeon 4870x2 2GB
    Sound Card
    X-FI fatality FPS 7.1
    Monitor(s) Displays
    Viewsonic VG2230wm
    Screen Resolution
    1680X1050
    Hard Drives
    VelociRaptor WD1500HLFS 150GB 10000 RPM,
    WD CAVIAR black 750GB
    PSU
    Antec TruePower New TP-750 watt
    Case
    Cooler Master HAF932
    Cooling
    XIGMATEK HDT-S1283 120mm Rifle CPU Cooler
    Internet Speed
    comcast 16mb\second
where in the registry would i look for it? i have deleted all the office keys i have found so far and it still fails
 

My Computer

System One

  • CPU
    intel core 2 quad Q9450
    Motherboard
    gigabyte EP45-DQ6
    Memory
    8gb Gskill PC6400
    Graphics Card(s)
    Visiontek Radeon 4870x2 2GB
    Sound Card
    X-FI fatality FPS 7.1
    Monitor(s) Displays
    Viewsonic VG2230wm
    Screen Resolution
    1680X1050
    Hard Drives
    VelociRaptor WD1500HLFS 150GB 10000 RPM,
    WD CAVIAR black 750GB
    PSU
    Antec TruePower New TP-750 watt
    Case
    Cooler Master HAF932
    Cooling
    XIGMATEK HDT-S1283 120mm Rifle CPU Cooler
    Internet Speed
    comcast 16mb\second
well i found unknown in there but that is as far as it matches. components is not listed after it or the sting of numbers
 

My Computer

System One

  • CPU
    intel core 2 quad Q9450
    Motherboard
    gigabyte EP45-DQ6
    Memory
    8gb Gskill PC6400
    Graphics Card(s)
    Visiontek Radeon 4870x2 2GB
    Sound Card
    X-FI fatality FPS 7.1
    Monitor(s) Displays
    Viewsonic VG2230wm
    Screen Resolution
    1680X1050
    Hard Drives
    VelociRaptor WD1500HLFS 150GB 10000 RPM,
    WD CAVIAR black 750GB
    PSU
    Antec TruePower New TP-750 watt
    Case
    Cooler Master HAF932
    Cooling
    XIGMATEK HDT-S1283 120mm Rifle CPU Cooler
    Internet Speed
    comcast 16mb\second
hope nothing to do with my username!!!:o
 

My Computer

System One

  • CPU
    AMD 7750 2.6GHz
    Motherboard
    Gigabyte GA78MA s2h
    Memory
    4GB 800Mhz
    Graphics Card(s)
    ATI IGP HD 3200
    Monitor(s) Displays
    Acer 15 inch
    Screen Resolution
    1280x720
    Hard Drives
    Seagate 500GB+240+160+External 160
    PSU
    500w psu
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    Airtel DSL 1mbps
Yeah.. Unfortunately.. It's not gonna happen ;(


I came across this at work and troubleshot for a few hours trying to find out WTF is going on - Poor guy had to reinstall Windows..
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics Card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Keyboard
    MS WIRELESS DESKTOP 3000
    Mouse
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
Timmah said:
Yeah.. Unfortunately.. It's not gonna happen ;(


I came across this at work and troubleshot for a few hours trying to find out WTF is going on - Poor guy had to reinstall Windows..
Click to expand...
that's ok, i got windows 7 ready to install so bye bye vista
 

My Computer

System One

  • CPU
    intel core 2 quad Q9450
    Motherboard
    gigabyte EP45-DQ6
    Memory
    8gb Gskill PC6400
    Graphics Card(s)
    Visiontek Radeon 4870x2 2GB
    Sound Card
    X-FI fatality FPS 7.1
    Monitor(s) Displays
    Viewsonic VG2230wm
    Screen Resolution
    1680X1050
    Hard Drives
    VelociRaptor WD1500HLFS 150GB 10000 RPM,
    WD CAVIAR black 750GB
    PSU
    Antec TruePower New TP-750 watt
    Case
    Cooler Master HAF932
    Cooling
    XIGMATEK HDT-S1283 120mm Rifle CPU Cooler
    Internet Speed
    comcast 16mb\second
Good luck mate :) I've already made the jump - Not too bad but some things I actually miss about Vista.. But overall a nice experience.
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics Card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Keyboard
    MS WIRELESS DESKTOP 3000
    Mouse
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
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