Problems Installing Adobe CS4

graynightblue

New Member
When I try to install the Adobe CS4 Trial it give me the error that my OS isn't compatible. IT must be XP SP3 or Vista SP1. So I've run Windows Updated multiple times and I have no updates I can install.

Anyone have any ideas? Thanks!
 

My Computer

System One

  • CPU
    Intel Core 2 Quad CPU Q6600 @ 2.4GHz
    Motherboard
    Rampage Formula
    Memory
    2 Gig
    Graphics Card(s)
    Nvidia GeForce 9800 GTX
    Sound Card
    Razer Barracuda AC-1
    Monitor(s) Displays
    Dell 24" Wide Screen
    Screen Resolution
    1920 x 1200

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hello graynightblue,
This could be caused by the Windows Installer, follow these instructions by The CAT.

1. Go to a Windows Vista (Any Version) computer that has the Windows
Installer service running correctly and run regedit(Start-Run-Regedit)
2. Go to the location
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver
3. Right click on this key and select "Export" and save the key to a Flash
Drive or other.
4. Run sfc /scannow on the damaged Vista computer - you won't need the
install disk as it goes to backup files on your HD. Do not reboot when
complete
5. Double click saved .reg file from working machine and import registry
settings into damaged Vista computer.
6. Now reboot and try to install/uninstall

Also, please make sure that there are no remnants of a previous install/un-install, i would run a search for any Adobe software and check it.

Just as a precaution, i would run this system file check.

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Hope some of this helps, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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