I have a new problem opening Adobe reader 9. Used to work fine, but suddenly my pc goes into safe mode the moment I open Adobe reader, or click on a pdf file to open. What can be the cause?
Adobe reader
- Thread starter krugerl
- Start date
What do you mean by "safe mode?" Is your computer shutting down when you open a PDF and then booting back up in safe mode?
Is your antivirus software or firewall software giving some kind of warning?
The reason I'm asking is, there is no such thing as running a program in safe mode in Vista while maintaining a session. You'd have to restart your computer to run Vista in safe mode.
If it's some sort of dialog box informing you of something going on, and it's not the Blue Screen Of Death, can you screenshot the message for us, please?
1) First, open up MS Paint.
2) Open up Adobe or a PDF.
3) When the error message or whatever happens, happens, hit the "Print Screen" key on your keyboard.
4) Go to MS Paint.
5) Paste. <Control>+<V> or from the Edit menu, either way works. You'll see your whole desktop as an image in Paint.
6) Go to the Image menu, select "Crop," and use the cursor to box in whatever it is that's telling you about safe mode.
7) Go back to the Image menu and select Crop again to crop the image to just that dialog box or whatever it is.
8) Save it to a Photobucket account and copy the image's URL location.
Insert the image into your reply to this thread.
Is your antivirus software or firewall software giving some kind of warning?
The reason I'm asking is, there is no such thing as running a program in safe mode in Vista while maintaining a session. You'd have to restart your computer to run Vista in safe mode.
If it's some sort of dialog box informing you of something going on, and it's not the Blue Screen Of Death, can you screenshot the message for us, please?
1) First, open up MS Paint.
2) Open up Adobe or a PDF.
3) When the error message or whatever happens, happens, hit the "Print Screen" key on your keyboard.
4) Go to MS Paint.
5) Paste. <Control>+<V> or from the Edit menu, either way works. You'll see your whole desktop as an image in Paint.
6) Go to the Image menu, select "Crop," and use the cursor to box in whatever it is that's telling you about safe mode.
7) Go back to the Image menu and select Crop again to crop the image to just that dialog box or whatever it is.
8) Save it to a Photobucket account and copy the image's URL location.
Insert the image into your reply to this thread.
My Computer
System One
-
- Manufacturer/Model
- Hewlett-Packard dv6936us
- CPU
- Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
- Motherboard
- stock Quanta 30D2, v.792E
- Memory
- 4 GHz, 667 MHz bus speed
- Graphics Card(s)
- NVIDIA GeForce 8400M GS, stock
- Sound Card
- stock Realtek software-based
- Monitor(s) Displays
- stock 15.4" widescreen
- Screen Resolution
- stock 1280 X 800
- Hard Drives
- stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
- PSU
- stock
- Case
- stock
- Cooling
- stock plus Rocketfish model RF-LAPCOL
- Keyboard
- stock
- Mouse
- stock Synaptics Pointing Device
- Internet Speed
- Ludicrous Speed (~10.9 Mbps, more or less)
- Other Info
- Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246
I like chocolate milk!
No dialog box or virus protection warning what so ever. It does not shut down, the screen immediately changes to the same format as normally seen in safe mode. Unfortunately cannot give screenshot now. It was only when adobe reader activated, so I uninstalled it and installed foxit instead. Works fine now. Thanks for the speedy response.
My Computer
No problem. I always thought Adobe is managed by the anti-Christ.
My Computer
System One
-
- Manufacturer/Model
- Hewlett-Packard dv6936us
- CPU
- Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
- Motherboard
- stock Quanta 30D2, v.792E
- Memory
- 4 GHz, 667 MHz bus speed
- Graphics Card(s)
- NVIDIA GeForce 8400M GS, stock
- Sound Card
- stock Realtek software-based
- Monitor(s) Displays
- stock 15.4" widescreen
- Screen Resolution
- stock 1280 X 800
- Hard Drives
- stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
- PSU
- stock
- Case
- stock
- Cooling
- stock plus Rocketfish model RF-LAPCOL
- Keyboard
- stock
- Mouse
- stock Synaptics Pointing Device
- Internet Speed
- Ludicrous Speed (~10.9 Mbps, more or less)
- Other Info
- Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246
I like chocolate milk!
Corelogik
Member
Unless there's some specific feature you need from Adobe reader, get rid of it and get Foxit Reader instead. Much lighter weight app without all the Adobe hassles.
My Computer
System One
-
- CPU
- AMD Athlon XII
- Memory
- 4GB
- Graphics Card(s)
- nVidia GeForce 9200