File Corruption: 'File Open in Other Location' + 'Read-Only'

Imperfect1

Vista Guru
I'm having a problem with a very long (125+ page) and extremely crucial Office 2007 Word document. Two strange things have started happening: First, when I try to close the file I get an error message that says: “Cannot close file. File is open in another location” (which, of course, it isn’t). In order to close the file, I have to do a “Save-as” and rename the file. However, when I open the newly created file, it only opens up as a "read-only" document which can't be saved or edited. To make matters worse, when I close the new file and reopen it, the new file becomes read-only as well. And on and on ad infinitum with every new file created from the original file!!!

When I check Properties for both the old and new files, “Read-Only” is not checked, so I'm really stumped. I've tried every method I know to correct both the File Open in Another Location and the Read-Only problems. I tried going to Task Manager to see if either the original file or the new file was actually running in another program, which they were not. I went into Event Viewer to see if there was any error in Microsoft Office, and I couldn’t find one (although, I’m not really sure how to find this exact kind of error). I tried to reopen both files from Windows Explorer, which didn’t help. I tried shutting down and rebooting which didn’t help. I even tried copying the contents of the new file and creating a newer file with a different name, but even the newer file had the same corruption.

I always make a backup copy of important docs that I’m working on, and I even tried to save my backup copy of the original document, but after shutting down and re-booting, even the backup copy (which I didn't think was corrupted) opened up as "read-only" also. This is really frustrating because of the importance of this document.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5t (Gen. 1)
    CPU
    Intel(R) Core(TM)2 Duo Processor T9400 (2.53 GHz)
    Memory
    4GB DDR2 System Memory (2 Dimm)
    Graphics Card(s)
    512 MB NVIDIA GeForce 9600M GT
    Monitor(s) Displays
    15.4" diagonal WSXGA+ High-Definition HP BrightView Widescreen Display
    Screen Resolution
    1680 x 1050
    Hard Drives
    320GB 5400RPM SATA Hard Drive with HP ProtectSmart Hard Drive Protection
    Keyboard
    built in - HP
    Mouse
    built in - Synaptics TouchPad V6.5 on PS/2 Port
    Internet Speed
    max
    Other Info
    ~ Intel Next-Gen Wireless-N Mini-card w/Bluetooth ~ Blu-Ray ROM DVD+/-R/RW ~ Integ. HDTV Hybrid Tuner ~ 12 Cell Battery ~ MS Office (Home Premium) 2007 ~
It would be an interesting experiment to save the file as an RTF (Rich Text File), rename it, and then open it for editing in Word and see if the same problems happen.

The reason it would be interesting is, when you save Office files as Office files, they're written with Visual Basic code. VBA code is used in lots of applications and it affects "system" features like your ability to edit and save.

So, save the doc as a "Save As..." and in the white box at the bottom, click it, and a list will show up with the various other formats you can save as. RTF does not contain Visual Basic or VBA code.

RTF keeps formatting information, though special indents and numbering systems may look a little funny afterward.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard dv6936us
    CPU
    Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
    Motherboard
    stock Quanta 30D2, v.792E
    Memory
    4 GHz, 667 MHz bus speed
    Graphics Card(s)
    NVIDIA GeForce 8400M GS, stock
    Sound Card
    stock Realtek software-based
    Monitor(s) Displays
    stock 15.4" widescreen
    Screen Resolution
    stock 1280 X 800
    Hard Drives
    stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
    PSU
    stock
    Case
    stock
    Cooling
    stock plus Rocketfish model RF-LAPCOL
    Keyboard
    stock
    Mouse
    stock Synaptics Pointing Device
    Internet Speed
    Ludicrous Speed (~10.9 Mbps, more or less)
    Other Info
    Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246
    I like chocolate milk!
Well, I think I may have solved the problem by closing down Explorer.exe and reopening it. At least, I've solved it for the moment.

But Paulie, your suggestion is very interesting, and it makes complete sense, logically. I'll try it the next time the file corrupts, which is random and happens from time to time. At that time, I'll post back into this column, and let you know if saving the file as a RTF solved the problem.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5t (Gen. 1)
    CPU
    Intel(R) Core(TM)2 Duo Processor T9400 (2.53 GHz)
    Memory
    4GB DDR2 System Memory (2 Dimm)
    Graphics Card(s)
    512 MB NVIDIA GeForce 9600M GT
    Monitor(s) Displays
    15.4" diagonal WSXGA+ High-Definition HP BrightView Widescreen Display
    Screen Resolution
    1680 x 1050
    Hard Drives
    320GB 5400RPM SATA Hard Drive with HP ProtectSmart Hard Drive Protection
    Keyboard
    built in - HP
    Mouse
    built in - Synaptics TouchPad V6.5 on PS/2 Port
    Internet Speed
    max
    Other Info
    ~ Intel Next-Gen Wireless-N Mini-card w/Bluetooth ~ Blu-Ray ROM DVD+/-R/RW ~ Integ. HDTV Hybrid Tuner ~ 12 Cell Battery ~ MS Office (Home Premium) 2007 ~
When you call it back up, save it again as a DOCX, as an MS Word 2007 document. If it comes back, you know something's really wrong.

Does this happen with other documents, or is it just this one that's funky?
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard dv6936us
    CPU
    Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
    Motherboard
    stock Quanta 30D2, v.792E
    Memory
    4 GHz, 667 MHz bus speed
    Graphics Card(s)
    NVIDIA GeForce 8400M GS, stock
    Sound Card
    stock Realtek software-based
    Monitor(s) Displays
    stock 15.4" widescreen
    Screen Resolution
    stock 1280 X 800
    Hard Drives
    stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
    PSU
    stock
    Case
    stock
    Cooling
    stock plus Rocketfish model RF-LAPCOL
    Keyboard
    stock
    Mouse
    stock Synaptics Pointing Device
    Internet Speed
    Ludicrous Speed (~10.9 Mbps, more or less)
    Other Info
    Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246
    I like chocolate milk!
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