Hi all, first time poster here. Ever since a recent autorecovery, my Word 2007 now hangs on startup, although it works fine on another user profile on the same computer. I've tried copying a different Normal template (from the profile of a different user) but that hasn't helped. I'm reluctant to totally remove and reinstall because of macros and add-ins on both user profiles so I'd be grateful for any help. Thanks.
Word 2007 hangs on startup
- Thread starter cwarren
- Start date
Welcome,
A process that starts with boot is in conflict with your word. Find the cause with a clean boot.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
A process that starts with boot is in conflict with your word. Find the cause with a clean boot.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
Thanks for the reply Richc46 - I tried a clean boot but no luck. Other suggestions?
My Computer
If the problem started fairly recently, a quick system restore should do the trick.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
Hmm, that's strange. I'd never done a system restore before, but I've now tried it three times using three different restore points and encountered errors each time. System Restore failed. Though this is concerning, the original issue remains. Would there be a way to remove and reinstall Word on just that from one user profile?
My Computer
If you have the DVD and key it is very easy to uninstall and install, from all users accounts.
Download and use this to uninstall. Then reinstall with the DVD.
Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems
Now for my concerns. Uninstalling and installing a program is not a problem, but problems can and do happpen. The defense is to make a system restore point, first. I am uncomfortable uninstalling and then installing without that ext4a piece of security.
What is the SR error?
Download and use this to uninstall. Then reinstall with the DVD.
Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems
Now for my concerns. Uninstalling and installing a program is not a problem, but problems can and do happpen. The defense is to make a system restore point, first. I am uncomfortable uninstalling and then installing without that ext4a piece of security.
What is the SR error?
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT