Flash unistaller hangs=error=1002=101.

puzzeld

Banned
Hi i am having a problem with Adobe Flash Player.
It will not uninstall the event viewer error report is 1002+101.
I cannot uninstall from my control panel either.
As the popup says it's in progress off uninstalling please wait.
That happens every time i try uninstall Adobe Flash plus ActiveX.
With the Adobe>>http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe>>this tool just hangs after 3/4 unistalled.
The task manager ends task of Adobe Flash uninstaller.

Thanks
Any clues help me fix this
.:geek:

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Toshiba Satellite M300/300 Notebook.
Intel Core 2 Duo T800.
2.1GHz) Duel Core Processor.
2 GB Ram.
320*GB SATA HD.
14.1" Wide Screen With Truebrite.
32 Bit Operating System.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite M300/300 IntelCore 2DuoT8100
    CPU
    Processor Intel(R) Core(TM)2 Duo CPU T8100 @ 2.10GHz, 2
    Motherboard
    HDAUDIO Soft Data Fax Modem with SmartCP
    Memory
    2GB (Max. up to 4GB)
    Graphics Card(s)
    ATi Mobility Radeon HD 3470 (256MB discrete video)
    Sound Card
    ATI Function Driver for High Definition Audio - ATI AA0
    Monitor(s) Displays
    14.1 inch Wide Screen WXGA LCD
    Screen Resolution
    Resolution 1280 x 800 x 60 hertz
    Hard Drives
    320GB SATA Hard disk
    Drive C Local Fixed Disk
    S3A6586D005
    NTFS File System
    Drive D CD Rom Disk
    PSU
    75W (19V x 3.95A) 100-240V AC Adapter.
    Case
    Weight 2.166kg (may vary with spec)
    Cooling
    Fan/Air
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft USB Notebook Optical Mouse 3000 Intellipoint+T/Pad
    Internet Speed
    Integrated 10/100/1000 Network Card Integrated Wireless LAN
    Other Info
    Toshiba Bluetooth™ V2.1 + EDR (Enhanced Data Rate)

    ATI Mobility Radeon HD 3470 (256MB discrete video
    memory and upto 1023MB shared video memory using
    HyperMemory technology with 2GB system RAM)

    Wireless Networking Integrated Intel 802.11 (a/g/n)

    Premium Harman/Kardon® speakers

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite M300/300 IntelCore 2DuoT8100
    CPU
    Processor Intel(R) Core(TM)2 Duo CPU T8100 @ 2.10GHz, 2
    Motherboard
    HDAUDIO Soft Data Fax Modem with SmartCP
    Memory
    2GB (Max. up to 4GB)
    Graphics Card(s)
    ATi Mobility Radeon HD 3470 (256MB discrete video)
    Sound Card
    ATI Function Driver for High Definition Audio - ATI AA0
    Monitor(s) Displays
    14.1 inch Wide Screen WXGA LCD
    Screen Resolution
    Resolution 1280 x 800 x 60 hertz
    Hard Drives
    320GB SATA Hard disk
    Drive C Local Fixed Disk
    S3A6586D005
    NTFS File System
    Drive D CD Rom Disk
    PSU
    75W (19V x 3.95A) 100-240V AC Adapter.
    Case
    Weight 2.166kg (may vary with spec)
    Cooling
    Fan/Air
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft USB Notebook Optical Mouse 3000 Intellipoint+T/Pad
    Internet Speed
    Integrated 10/100/1000 Network Card Integrated Wireless LAN
    Other Info
    Toshiba Bluetooth™ V2.1 + EDR (Enhanced Data Rate)

    ATI Mobility Radeon HD 3470 (256MB discrete video
    memory and upto 1023MB shared video memory using
    HyperMemory technology with 2GB system RAM)

    Wireless Networking Integrated Intel 802.11 (a/g/n)

    Premium Harman/Kardon® speakers
If you can find the particular ActiveX, perhaps by using something like WinPatrol that shows the IE helpers, try logging off, then logging back on to get Explorer to let go of it. Then open a command prompt in the same folder and run this command:
regsvr32 /u "ActiveXFilename"
(whatever the file name of the ActiveX Control)
and see if it reports the control successfully unregistered. Then try the uninstall. I'm thinking were IE is sort of defacto into the Windows system, it may not let go of it totally just because the browser is closed. Usually logging off will let go of this type of stuff.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
Hello puzzeld,
Have you tried to uninstall this in safe mode.
If that does not work, try this free app.

Download Revo Uninstaller Freeware - Free and Full Download

Good luck and post your results.

Hi thanks for your help i did not need to use Revo Unistaller.

Tbot in windows live messenger was causing the problem>>>

http://www.microsofttranslator.com/user/bot/

>>>i deleted Tbot an Adobe Unistaller worked i reinstalled Adobe in all my browsers everything that uses flash is ok except for Yahoo messenger after i log in it keeps crashing? i have the latest Yahoo Messenger 10,0,45,2>>Yahoo help says there is a part flash player missing in Yahoo Messenger which is not in windows any clues here?

Copy report details.
YahooMessenger.exe
10.0.0.1258
4ba415d4
ntdll.dll
6.0.6001.18000
4791a7a6
c0000005
00068c6b
172c
01cad526951eada8

I notice the latest flash player is not installed here? :eek:

Log report.

Log Name: Application
Source: Application Error
Date: 6/04/2010 10:09:41 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner Administrator
Description:
Faulting application YahooMessenger.exe, version 10.0.0.1258, time stamp 0x4ba415d4, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d, process id 0x11e0, application start time 0x01cad52e2ce85520.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-04-06T02:09:41.000Z" />
<EventRecordID>55633</EventRecordID>
<Channel>Application</Channel>
<Computer>Owner Administrator</Computer>
<Security />
</System>
<EventData>
<Data>YahooMessenger.exe</Data>
<Data>10.0.0.1258</Data>
<Data>4ba415d4</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6001.18000</Data>
<Data>4791a7a6</Data>
<Data>c0000374</Data>
<Data>000b015d</Data>
<Data>11e0</Data>
<Data>01cad52e2ce85520</Data>
</EventData>
</Event>

:)
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite M300/300 IntelCore 2DuoT8100
    CPU
    Processor Intel(R) Core(TM)2 Duo CPU T8100 @ 2.10GHz, 2
    Motherboard
    HDAUDIO Soft Data Fax Modem with SmartCP
    Memory
    2GB (Max. up to 4GB)
    Graphics Card(s)
    ATi Mobility Radeon HD 3470 (256MB discrete video)
    Sound Card
    ATI Function Driver for High Definition Audio - ATI AA0
    Monitor(s) Displays
    14.1 inch Wide Screen WXGA LCD
    Screen Resolution
    Resolution 1280 x 800 x 60 hertz
    Hard Drives
    320GB SATA Hard disk
    Drive C Local Fixed Disk
    S3A6586D005
    NTFS File System
    Drive D CD Rom Disk
    PSU
    75W (19V x 3.95A) 100-240V AC Adapter.
    Case
    Weight 2.166kg (may vary with spec)
    Cooling
    Fan/Air
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft USB Notebook Optical Mouse 3000 Intellipoint+T/Pad
    Internet Speed
    Integrated 10/100/1000 Network Card Integrated Wireless LAN
    Other Info
    Toshiba Bluetooth™ V2.1 + EDR (Enhanced Data Rate)

    ATI Mobility Radeon HD 3470 (256MB discrete video
    memory and upto 1023MB shared video memory using
    HyperMemory technology with 2GB system RAM)

    Wireless Networking Integrated Intel 802.11 (a/g/n)

    Premium Harman/Kardon® speakers
If you can find the particular ActiveX, perhaps by using something like WinPatrol that shows the IE helpers, try logging off, then logging back on to get Explorer to let go of it. Then open a command prompt in the same folder and run this command:
regsvr32 /u "ActiveXFilename"
(whatever the file name of the ActiveX Control)
and see if it reports the control successfully unregistered. Then try the uninstall. I'm thinking were IE is sort of defacto into the Windows system, it may not let go of it totally just because the browser is closed. Usually logging off will let go of this type of stuff.

Hi thanks for your help i got it flash player fixed except in Yahoo Messenger?
PS:read reply to (stoneys-nutz)
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite M300/300 IntelCore 2DuoT8100
    CPU
    Processor Intel(R) Core(TM)2 Duo CPU T8100 @ 2.10GHz, 2
    Motherboard
    HDAUDIO Soft Data Fax Modem with SmartCP
    Memory
    2GB (Max. up to 4GB)
    Graphics Card(s)
    ATi Mobility Radeon HD 3470 (256MB discrete video)
    Sound Card
    ATI Function Driver for High Definition Audio - ATI AA0
    Monitor(s) Displays
    14.1 inch Wide Screen WXGA LCD
    Screen Resolution
    Resolution 1280 x 800 x 60 hertz
    Hard Drives
    320GB SATA Hard disk
    Drive C Local Fixed Disk
    S3A6586D005
    NTFS File System
    Drive D CD Rom Disk
    PSU
    75W (19V x 3.95A) 100-240V AC Adapter.
    Case
    Weight 2.166kg (may vary with spec)
    Cooling
    Fan/Air
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft USB Notebook Optical Mouse 3000 Intellipoint+T/Pad
    Internet Speed
    Integrated 10/100/1000 Network Card Integrated Wireless LAN
    Other Info
    Toshiba Bluetooth™ V2.1 + EDR (Enhanced Data Rate)

    ATI Mobility Radeon HD 3470 (256MB discrete video
    memory and upto 1023MB shared video memory using
    HyperMemory technology with 2GB system RAM)

    Wireless Networking Integrated Intel 802.11 (a/g/n)

    Premium Harman/Kardon® speakers
Sorry I don't use any messenger apps. I hate trying to reply to stuff that's scrolling off. It's like trying to edit text on a ticker tape.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
Sorry I don't use any messenger apps. I hate trying to reply to stuff that's scrolling off. It's like trying to edit text on a ticker tape.

Okay thanks.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite M300/300 IntelCore 2DuoT8100
    CPU
    Processor Intel(R) Core(TM)2 Duo CPU T8100 @ 2.10GHz, 2
    Motherboard
    HDAUDIO Soft Data Fax Modem with SmartCP
    Memory
    2GB (Max. up to 4GB)
    Graphics Card(s)
    ATi Mobility Radeon HD 3470 (256MB discrete video)
    Sound Card
    ATI Function Driver for High Definition Audio - ATI AA0
    Monitor(s) Displays
    14.1 inch Wide Screen WXGA LCD
    Screen Resolution
    Resolution 1280 x 800 x 60 hertz
    Hard Drives
    320GB SATA Hard disk
    Drive C Local Fixed Disk
    S3A6586D005
    NTFS File System
    Drive D CD Rom Disk
    PSU
    75W (19V x 3.95A) 100-240V AC Adapter.
    Case
    Weight 2.166kg (may vary with spec)
    Cooling
    Fan/Air
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft USB Notebook Optical Mouse 3000 Intellipoint+T/Pad
    Internet Speed
    Integrated 10/100/1000 Network Card Integrated Wireless LAN
    Other Info
    Toshiba Bluetooth™ V2.1 + EDR (Enhanced Data Rate)

    ATI Mobility Radeon HD 3470 (256MB discrete video
    memory and upto 1023MB shared video memory using
    HyperMemory technology with 2GB system RAM)

    Wireless Networking Integrated Intel 802.11 (a/g/n)

    Premium Harman/Kardon® speakers
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