The setup is the same as my desktop computer and that one allows me to drag files out of lotus notes or anyother mail server to my desktop with no problem. Thus, eliminating the step of trying to save the file. I have not downloaded any new files in the last few months. Just microsoft updates which are just as current on my desktop computer. I am sure there is an easy answer to why I cannot drag files to my desktop but for the last several months I have not found the right combination to fix this?