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Windows Photo Gallery unable to open picture

  1. #1



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    Windows Photo Gallery unable to open picture

    I cannot open pictures that I have recently taken on my secure digital storage device. This is what it says when i try to open one of the various pictures i cant open:

    Photo Gallery cant open this picture or video. This file format is not supported, or you do not have the latest updates to photo gallery.

    What do I do?

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  3. #2
    whs's Avatar
    whs

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    Re: Windows Photo Gallery unable to open picture

    What is the file format?

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  4. #3



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    Re: Windows Photo Gallery unable to open picture

    Whats that?

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  5. #4
    ilikefree's Avatar

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    Re: Windows Photo Gallery unable to open picture

    Open a folder go to tools,folder options,view.
    Make sure you have it set like in this photo.
    What three letters are after the. on the file you are trying to play?

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  6. #5



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    Re: Windows Photo Gallery unable to open picture

    JPG and folder options are correct

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  7. #6
    ilikefree's Avatar

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    Re: Windows Photo Gallery unable to open picture

    JPG should open in Photo Gallery
    Go to start,Default programs,
    Go to Associate A File Type Or Protocol With A Program.
    Scroll to .jpg and set it to Windows Photo Gallery.
    Click Save

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  8. #7



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    Re: Windows Photo Gallery unable to open picture

    Unfortunately, it didn't work.

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  9. #8



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    Re: Windows Photo Gallery unable to open picture

    now when i try to open any pictures its saying its damaged or corrupted and it didnt say that before.

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  10. #9
    ilikefree's Avatar

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    Re: Windows Photo Gallery unable to open picture

    See if system file check can repair it.
    Go to start,all programs,accessories,command prompt.
    Right click and run as administrator
    type sfc /scannow
    If it finds errors run it again

    Last edited by ilikefree; 21 Aug 2010 at 01:42 AM. Reason: typo
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  11. #10
    ilikefree's Avatar

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    Re: Windows Photo Gallery unable to open picture

    You could also try taking ownership of the file.

    Take Ownership of file


    Tutorial thanks to Brink

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