Windows Vista Forums

Itunes/QT help

  1. #1


    Join Date : Aug 2010
    Posts : 3
    Vista Home
    Local Time: 19:29

    Itunes/QT help

    I just got an Iphone and I need to have an updated Itunes/Quicktime. I was told to uninstall then reintall newest version. Each time I try to uninstall, I get a message that reads

    "Could not open key HKey_Local_Machine\software\microsoft\windows\software\currentversion\run Verify you have sufficient access to that key or contact administor"

    HELP!!!

      My System SpecsSystem Spec

  2. #2



    Join Date : Dec 2009
    Posts : 3,375
    Vista Home Premium x86 SP2
    Local Time: 01:29
    uk european union

     

    Re: Itunes/QT help

    Hello, and welcome to the Vista Forums!

    Make sure you run the uninstaller with Admin Privileges. If this does not help, or you already are, come back here.

    Thanks!

    Richard

      My System SpecsSystem Spec

  3. #3


    Join Date : Aug 2010
    Posts : 3
    Vista Home
    Local Time: 19:29


      Thread Starter

    Re: Itunes/QT help

    Thank you. I did make sure that my user had Admin privileges with full access. I ended up just deleting the "run" with its sub files and that did the trick.

      My System SpecsSystem Spec

  4. #4



    Join Date : Dec 2009
    Posts : 3,375
    Vista Home Premium x86 SP2
    Local Time: 01:29
    uk european union

     

    Re: Itunes/QT help

    Hello,

    Is everything OK? I certainly would not have recommended that, as that is one of the big startup locations for programs. Some of your startups won't start up, and if you have any other problems, don't hesitate to come back here.

    Richard

      My System SpecsSystem Spec

  5. #5


    Join Date : Aug 2010
    Posts : 3
    Vista Home
    Local Time: 19:29


      Thread Starter

    Re: Itunes/QT help

    I know that wasn't a bright idea, I guess I got lucky ... so far. Thanks again.

      My System SpecsSystem Spec

  6. #6



    Join Date : Dec 2009
    Posts : 3,375
    Vista Home Premium x86 SP2
    Local Time: 01:29
    uk european union

     

    Re: Itunes/QT help

    OK, well, you are always most welcome to come back to this same thread if you have any problems relating to this, as then you won't have to re-explain anything, and I will not be leaving this forum in the near future.

      My System SpecsSystem Spec

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