Solved Cannot open a Word doc

G

Grammie

New Member
I'm running Windows Vista, with Ofice 2007, with email in Outlook - no server. I receive resumes as attachments from numerous people. Most send their resume with a name such as, "John Doe.doc or docx", but I receive resumes attached that
are named "resume.doc". The attachments that are named "resume.doc",
I cannot open. It says:
"Cannot create file: resume.doc. Right-click folder you want to
create the file in, than click Properties on the shortcut menu to
check your permissions for the folder."

The same file can be opened up on another computer running XP. I've tried everything but I can't figure this out. This started about 3-4 months ago. I've tried:

  1. Saving doc to disk and renaming. Still won't open.
  2. Sending doc to myself from another computer. Still won't open
  3. Searching through register for "resume.doc." Can't find anything named that.
  4. Searching through "My Computer" for documents named "resume.doc." Found some and deleted them and emptied Trash.
What's happening?
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks Richc46, but this doesn't work. Firstly, there is no choice for "open with..." when I right-click. The only choices are "Preview, Open, Print, Save as, Copy, Select All".

Recently I've gone into the Temp folder and deleted everything and emptied the wastebasket. That didn't help either.
 

My Computer

System One

If this just started, I wonder if the docs are coming from Office 2010. It has happened in the past with Office2007 that people with earlier versions could not open from the current version.
Here was the work around at that time
Why can't people read my Office 2007 attachments? | Technology | guardian.co.uk

I have heard that this free program is compatible with Office 2010 attachments. You may want to make a system restore point (to remove it, if not liked) and give it a try
http://www.openoffice.org/product/
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
This problem may occur if the user’s Temporary Internet Files folder is full, or the user already have 99 same named file saved in there and it is not letting anymore to be saved up
1. Open Documents and Settings and find the appropriate user and expand the user’s folder, Expand Local Settings > Internet Temporary files
2. Do not delete the folders but rather Right Click and explore the folders within, then sort by date modified and delete the any files that are old or any files that you see had reached 99 in numbers.. as no more temporary files can be created after it reaches 99..
 

My Computer

System One

Ashvin, I’m a little confused. In Vista you reach the Temporary Internet Files by going to: C:\Users, USERNAME, AppData, Local, Microsoft, Windows, Temporary Internet Files. (Aren’t Documents and Settings, et al, folders in XP?)

And then, wouldn’t saved Word docs be in the Temp folder, not the Temporary Internet Files folder?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5t (Gen. 1)
    CPU
    Intel(R) Core(TM)2 Duo Processor T9400 (2.53 GHz)
    Memory
    4GB DDR2 System Memory (2 Dimm)
    Graphics Card(s)
    512 MB NVIDIA GeForce 9600M GT
    Monitor(s) Displays
    15.4" diagonal WSXGA+ High-Definition HP BrightView Widescreen Display
    Screen Resolution
    1680 x 1050
    Hard Drives
    320GB 5400RPM SATA Hard Drive with HP ProtectSmart Hard Drive Protection
    Keyboard
    built in - HP
    Mouse
    built in - Synaptics TouchPad V6.5 on PS/2 Port
    Internet Speed
    max
    Other Info
    ~ Intel Next-Gen Wireless-N Mini-card w/Bluetooth ~ Blu-Ray ROM DVD+/-R/RW ~ Integ. HDTV Hybrid Tuner ~ 12 Cell Battery ~ MS Office (Home Premium) 2007 ~
Hallelujah! Finally an answer. It's fixed. I had been told to put in %temp%, when I did that I didn't get any files that were named "resume." With your way of going into "Local", I found exactly 99 files named, "resume." I permanently deleted them all and now I can open resumes named "resume." Thank you so much.
 

My Computer

System One

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