Live Mail 2011 Install reuires Platform update

I have been trying to install Live Mail 2011 but ech time it tells me I need the Windos Platform Update. Where can I find that? Windows Update tells me 'Windows is up to date and no updates are available.

Seems I'm going around in circles....

Any ideas?

bgowers said:

I have been trying to install Live Mail 2011 but ech time it tells me I need the Windos Platform Update. Where can I find that? Windows Update tells me 'Windows is up to date and no updates are available.

Seems I'm going around in circles....

Any ideas?

Click to expand...

It requires SP2 installed in your machine first. Do you have it ?

Excerpt :
All of the Windows Live Essentials programs will run only on Windows 7 (32-bit or 64-bit editions), Windows Vista (32-bit or 64-bit editions) with Service Pack 2 (SP2) and the Platform Update for Windows Vista, Windows Server 2008 R2, or Windows Server 2008 with SP2 and the Platform Update for Windows Server 2008.
Reference link :
Windows Live Essentials 2011 release notes

If you need the Windows Platform Update for a 64-bit system, here is where to download it so you can install it: Download details: Update for Windows Vista for x64-based Systems (KB929547). It is possible that Windows Update tried and failed to update it previously and is no longer presenting you with the option (or perhaps the update didn't install properly). In any event, if you do have SP2 installed and you're getting that error message, doing this first should fix things so you can do the download you really want.

I hope this helps.

Good luck!