cd/dvd drive not reading dvds

bmarker

Member
my drive is not recognizing dvds all of a sudden? it reads cds, I dont understand I have powerdvd program has worked before spins and stops thing, not with reg cds though.
 

My Computer

System One

  • Manufacturer/Model
    Dell e521
    CPU
    2ghz amd athon x2 3800
    Memory
    4gb
    Internet Speed
    Comcast xfininity
What is the make/model of your DVD Drive?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
TssTcorp CDRWDVD TS-H493a scsi cdrom device
 

My Computer

System One

  • Manufacturer/Model
    Dell e521
    CPU
    2ghz amd athon x2 3800
    Memory
    4gb
    Internet Speed
    Comcast xfininity
Could you please check Device manger for any Warning triangles or red Crosses if you find one right click it and click Uninstall and then restart your Computer

Many Thanks,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
no errors. cds work no dvds. again says insert disk
 

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My Computer

System One

  • Manufacturer/Model
    Dell e521
    CPU
    2ghz amd athon x2 3800
    Memory
    4gb
    Internet Speed
    Comcast xfininity
Do you know when this problem began (you said "recently")? Try a System Restore to a point in time BEFORE the problem began. Here's the procedure: http://www.vistax64.com/tutorials/76905-system-restore-how.html. Be sure to check the box to show more than 5 days of restore points. If the first attempt fails, then try an earlier point or two. NOTE: You will have to re-install any software and updates you installed between now and the restore point, but you can use Windows Update for the updates.

I hope this helps.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
I do not know,. I have not tried to watch a dvd on my computer in quite awhile, or used a dvd on my computer in quite a while. to me it would seem like it would be my software, since it is able to read cd disks, so with my restore feature Ive erased all my old restores. so if my cd/dvd drive can break on the dvd part of it only is my next question. I did uninstall my roxio power dvd program and put it back in but not do anything. maybe I should try and locate a driver for it since it is not "driving" on the dvd part. my dvd player for movies broke and now I go to use it on computer an it broke too. must be something though???
 

My Computer

System One

  • Manufacturer/Model
    Dell e521
    CPU
    2ghz amd athon x2 3800
    Memory
    4gb
    Internet Speed
    Comcast xfininity

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
my drive is not recognizing dvds all of a sudden? it reads cds, I dont understand I have powerdvd program has worked before spins and stops thing, not with reg cds though.

I am curious when you say DVD's are you talking movies or any DVD with Data on them?
As I read through your posts I see where you say " my dvd player for movies broke and now I go to use it on computer an it broke too. must be something though???"
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire M1100 R01-A1
    CPU
    2.10 gigahertz AMD Athlon 64 X2 Dual Core
    Motherboard
    Acer F690GVM
    Memory
    2047 MB
    Graphics Card(s)
    NVIDIA GeForce 7300 GT
    Sound Card
    realtek
    Internet Speed
    56K
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