Welcome to the forum.

Make a System restore at the earlier point.

System Restore

Thanks.

Hello Daisymay

For this update I always go right to HP, the best way I found is this.

Click Start...
Right click on computer...
Click properties...
Scroll down to where where you see these words, in blue, Online Support, and get you updates from there...

But since you had a problem with that update, lets see if we can fix it first..

Click Start...
In the search box type" cmd...and hit enter...
When the popup list comes up scroll up until you see cmd.exe...
Right click the cmd and run as administrator..
When the command box appears then type: sfc /scannow, notice there is a space between the sfc and the forward slash...

After the full scan if it shows any errors then run the sfc 3 more times as it fix's more each time it is run. Here is a great tutorial from the forum, this scan is easy to do and don't use your computer until it is finished.

System Files - SFC Command

Also when is the last time you scanned for any virus's or malware...

Do a full scan using your security anti-virus

I would aslo recommend that you download malwarebytes and run a full scan, here is there link download there free version, Malwarebytes lol

Hi,

I think the HP update is for the update software itself.

Please click run & allow it to download & run. It should stop the old version & re-run to confirm the update. It willl take time to complete, about 3 to 30 minutes depending on your connection speed. OK?

Hello

Lottiemansion is 100% correct about the download and or updates, I just like doing it the other way as I can then look over all the other things that I can download, just because it says critical does not mean you have to do it and it does not mean that there is something wrong with your computer. They make things look like that and a lot of people think oh my gosh what do I do type of thing you are OK and these answers will help you just fine....LOL

But because in your first post you had a samll blip per say we want to rule out the possibilitys of you having a virus or malware on you system, so I would do those things we have suggested about the scanning for them.

Tom

hello,

you can do one thing just remove it from startup programs.

download CCleaner and install it. while running CCleaner go to "Tools" on the left, and then "Startup" in the middle. Highlight HPWUCII.exe (in the Startup Folder listing),
by left clicking once on it in the StartUp Folder list and click "Delete Entry" lower left. (Now it is gone from your startup folder (so it will not start w/ Windows), though still an installed program and can still be reached via the Program Menu).

Then just reboot your system. and then run it again manually.

share your result. Thanks.

hi,

Which version of the HP adviser do you have, 3.3, 3.4 or 3.5? I have 3.3 installed & downloaded 3.4. 3.5 is for Windows seven but I have not got a copy.


Which version of Update do you have I have v4.000.0.12.001.

Software & Driver Downloads HP Pavilion Elite m9280.uk-a Desktop PC - HP technical support (United Kingdom - English)

Hello I read your post where you say start/properties.

Click start...
RIGHT Click on computer...
Click properties...
Then that should give you another page that gives you your system info...