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Freeze out so-called improvements/updates

  1. #1


    Join Date : May 2011
    Posts : 33
    Vista Home Premium x64
    Local Time: 15:48

    Freeze out so-called improvements/updates

    Is anyone else experiencing the same problem?

    Everything works fine: except for my Photoshop program.


    Did a 'fresh' factory install after a critical system crash about a year ago
    I have been using the system problem free since then...
    up to date on all the Updates... service pack 1 then 2 etc, etc...

    seems the computer updated with some "improvements" recently. I notice the frames around my windows are semi-invisible... the calendar on my desktop has a slight edge to it that it didn't have before... very subtle changes that would be invisible to the naked eye of any casual observer... but very noticeable to anyone using the same machine on a regular basis.

    The changes don't appear to be glitches, but feel as though someone somewhere decided to do some home improvements to spruce things up with the look and feel. I could be wrong... and the issues may not be related... but I have been experiencing problems with Photoshop not loading up anymore, around the same time my computer "got a fresh coat of paint".

    I "Unistalled" Photoshop, then "Reinstalled" it... but the same thing happens. It almost finishes loading up, but then it just freezes, and all the reboots in the world have not helped... so I tried installing a much older version of Photoshop, and it finally loaded... but its wonky as heck... so working with it as I normally would is like walking on a tightrope without a safety net. Requiring me to save after each and every flick of a mouse. I know, its crazy.

    Hopefully I am not the only one this is happening to, so there may be a patch somewhere... I sure hope I don't have to do a fresh install yet again.

    My system works beautifully otherwise... if not for Photoshop, I wouldn't even know that there was a problem with my machine.

    thanks in advance

    -Fresco

    Last edited by Fresco; 21 May 2011 at 13:54.
      My System SpecsSystem Spec

  2. #2
    tom982's Avatar



    Join Date : Mar 2010
    England
    Posts : 3,642
    Windows 8.1 Pro x64
    Local Time: 21:48
    uk uk england

     

    Re: Freeze out so-called improvements/updates

    Hello Fresco and welcome to the forums

    First of all, can you run CKScanner:

    Download CKScanner from here and save it to your desktop. Then open it and click the Search for files button. When the search completes, click the Save List To File button.

    Attach this list with your next post please

    Tom

      My System SpecsSystem Spec

  3. #3


    Join Date : May 2011
    Posts : 33
    Vista Home Premium x64
    Local Time: 15:48


      Thread Starter

    Re: Freeze out so-called improvements/updates

    Hello Tom... thank you for your reply... I really appreciate your time in assisting me with this issue.

    I did as you asked, but the text won't copy/paste and not sure where the info is located once I clicked "Save List to File" button.

    the window reads:

    CKScanner- Additional Security Risks - These are not necessarily bad scanner sequence 3.MN.11
    -----EOF-----


    thanks again

      My System SpecsSystem Spec

  4. #4
    tom982's Avatar



    Join Date : Mar 2010
    England
    Posts : 3,642
    Windows 8.1 Pro x64
    Local Time: 21:48
    uk uk england

     

    Re: Freeze out so-called improvements/updates

    Okay that's great. No problems there

    Download and install CCleaner from here:

    CCleaner - Optimization and Cleaning - Free Download

    Run the cleaner bit, NOT THE REGISTRY ONE. Then reboot and try and install Photoshop again.

    Also, what version of photoshop is it? CS5? And where did you get it from?

    Tom

      My System SpecsSystem Spec

  5. #5


    Join Date : May 2011
    Posts : 33
    Vista Home Premium x64
    Local Time: 15:48


      Thread Starter

    Re: Freeze out so-called improvements/updates

    Hi Tom...

      My System SpecsSystem Spec

  6. #6


    Join Date : May 2011
    Posts : 33
    Vista Home Premium x64
    Local Time: 15:48


      Thread Starter

    Re: Freeze out so-called improvements/updates

    Hi Tom, your "free download" link is asking me for credit card information for a nominal fee... WTF?

      My System SpecsSystem Spec

  7. #7
    tom982's Avatar



    Join Date : Mar 2010
    England
    Posts : 3,642
    Windows 8.1 Pro x64
    Local Time: 21:48
    uk uk england

     

    Re: Freeze out so-called improvements/updates



    Tom

      My System SpecsSystem Spec

  8. #8


    Join Date : May 2011
    Posts : 33
    Vista Home Premium x64
    Local Time: 15:48


      Thread Starter

    Re: Freeze out so-called improvements/updates

    A million apologies, Tom...

    I hope you can understand how seeing that would completely freak someone out who is in my position.

    again, sorry...

    and thank you...


      My System SpecsSystem Spec

  9. #9


    Join Date : May 2011
    Posts : 33
    Vista Home Premium x64
    Local Time: 15:48


      Thread Starter

    Re: Freeze out so-called improvements/updates

    Hi Tom... did as you recommended...

    then removed the old version, installed the preferred version of Photoshop but ... No luck...

    Doubtful Photoshop is the problem...

    its not the latest version, have had it for years and no problems, on this system and previous ones. I don't have the urge and finances to upgrade for features that I've lived without all this time. Its my own copy so its not some tricked out download from a dark corner of the net or anything like that.

    Not sure why it won't load anymore... from one day to the next... poof... no mo' Pho...

    Because of the subtle changes in appearance to my desktop and such, assuming the latest Windows Update did something that makes Photoshop not compatible anymore...

    or ... awww heck... I have no idea why... so fustrating! Should be working just fine, as it has for years...

    any suggestions?

    thanks,

    -F!

      My System SpecsSystem Spec

  10. #10
    tom982's Avatar



    Join Date : Mar 2010
    England
    Posts : 3,642
    Windows 8.1 Pro x64
    Local Time: 21:48
    uk uk england

     

    Re: Freeze out so-called improvements/updates

    Hmm that is odd. Is it photoshop or photoshop elements? And what number?

    Tom

      My System SpecsSystem Spec

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Freeze out so-called improvements/updates

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