Can't open WLM main window

sappytotoise · May 4, 2012

I'm using the latest WLM (2012?) on windows vista. Each time I double click the icon, it says WLM has stopped working and proceeds to shut down/restart WLM. How do I resolve this? However, I can still right click the icon, click 'Send an instant message' and choose a contact to speak to. But my normal contact list just can't be opened. Please help.

I've tried deleting and reinstalling, tried system restore as well. Nothing worked.

richc46 · May 4, 2012

Welcome
I had a similar problem that was resolved by a simple boot. Have you given that a try?
If that does not work try a clean boot to see if another program is causing the problem.
Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Forums
If none of the above suggestions work, I think that you may want to try another email client. I like Thunderbird.
Top 11 Free Email Programs for Windows - About Email

sappytotoise · May 4, 2012

hey rich, performed a clean boot already. problem persists.

richc46 · May 4, 2012

Lets try to end the process by shutting down with task manager.

Control Shift Esc to access Task Manager
Click on Processes
Select wlmail.exe
Click on End Process

It sounds like it really does not shut down completely.

sappytotoise · May 4, 2012

I do not have wlmail, only wlcomm. Is that the one?

richc46 · May 4, 2012

It should show as WLmail. If you do not have try shutting down WLcomm. This is not Windows mail but part of Live Essentials, and Live mail is part of that.

sappytotoise · May 4, 2012

All right, stopped wlcomm. What do I do now?

And yea, I don't have wlmail under my task manager at all. :/

richc46 · May 4, 2012

See if Mail is working, now.

sappytotoise · May 4, 2012

Humm, mail? What mail? The problem is with the actual live messenger... The one with the icon that is at the bottom right hand corner of my screen.

richc46 · May 4, 2012

woops
When I saw WLM, I thought that you meant Windows Live Mail, me bad. Sorry. I really do not know about Messenger. Others may come by with the help that you need.

sappytotoise · May 4, 2012

:D Not a problem. Thanks so much for your help!

richc46 · May 4, 2012

Ill see if I can find out anything and get back if I do.

richc46 · May 4, 2012

I am pretty good at researching this and our Seven Forum, Ill keep you posted
http://www.vistax64.com/live-messenger/212644-i-cant-open-windows-live-messenger.html

PreviousVista · Jun 3, 2012

Try to restart your computer and open it again. Or you can go to the control pannel of your computer to shut down the Windows live mail.

Can't open WLM main window

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