This may not be the appropriate forum area so forgive me if its not. I have a program called Power Director for editing my home videos. I has worked fine until recently and now whenever I try to open the program I get this windows error dialogue box:
Problem signature:
Problem Event Name: APPCRASH
Application Name: PDR9.exe
Application Version: 9.0.0.3305
Application Timestamp: 4e64f036
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 5f83aa99
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Can anyone please tell me why it is doing this or direct to the right part of the forum.
Problem signature:
Problem Event Name: APPCRASH
Application Name: PDR9.exe
Application Version: 9.0.0.3305
Application Timestamp: 4e64f036
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 5f83aa99
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Can anyone please tell me why it is doing this or direct to the right part of the forum.
My Computer
System One
-
- Manufacturer/Model
- Acer 5670