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Cannot update Skype
  1. 26 Jun 2012 #1


    ripsnort

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    Cannot update Skype

    Unable to install the latest Skype, I installed version 4. That works well. But when I try to update it, I get the following exciting message -

    "The Installer has insufficient privileges to modify this file: C:\programdata\skype\apps\login\
    languages\ca.js "
    End quote

    Has anyone a fix for this. The laptop is a friends and it is running Vista Home Premium.


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  2. 26 Jun 2012 #2
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    tom982

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    Re: Cannot update Skype

    Hello ripsnort and welcome to the forums

    Try this:

    Command Prompt

    1. Open your start menu and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      takeown /f C:\programdata\skype\apps\login\languages\ca.js

      icacls C:\programdata\skype\apps\login\languages\ca.js /grant Administrators:F

    4. Now try installing Skype.


    Tom

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  3. 26 Jun 2012 #3


    ripsnort

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    Re: Cannot update Skype

    Man, I was hoping your fix would have done the trick. I'm still after having followed your directions Tom, getting the same message regarding the Installer has insufficient privileges to modify this file.
    If you've something else to offer, please fire away. Thanks!

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  4. 26 Jun 2012 #4


    ripsnort

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    Re: Cannot update Skype

    Installing Skye failed; code 1603

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  5. 26 Jun 2012 #5


    ripsnort

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    Re: Cannot update Skype

    Got the fix here ---

    http://portableapps.com/apps/internet/skype_portab​le

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  6. 27 Jun 2012 #6
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    Re: Cannot update Skype

    Hi ripsnort,

    It's great that you've found a workaround

    If you want to fix your issue, I believe I've found the solution. Repeat the above instructions to launch an elevated command prompt, and use this command:

    takeown /f C:\programdata\skype\apps\login

    Then use this command:

    del /f /q C:\programdata\skype\apps\login

    Then uninstall Skype.

    I, wrongly, thought this was a permissions issue on the file when in fact, it's an issue with the folder.

    But if you're happy with the portable version, then feel free to stick with that - whatever works best for you

    Tom

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  7. 27 Jun 2012 #7


    ripsnort

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    Re: Cannot update Skype

    Tom, thanks for the advice. I've given the gal back her laptop with the portable version of Skype on it. I am though, going to copy your instructions should something flip off the rails down the road.

    What's the difference between the portable version and what you're telling me to do?

    Appreciate your excellent help. Thanks again Tom!!!

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  8. 27 Jun 2012 #8
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    Re: Cannot update Skype

    Quote Originally Posted by ripsnort View Post
    Tom, thanks for the advice. I've given the gal back her laptop with the portable version of Skype on it. I am though, going to copy your instructions should something flip off the rails down the road.

    What's the difference between the portable version and what you're telling me to do?

    Appreciate your excellent help. Thanks again Tom!!!
    Portable software doesn't need to be installed in order to function. It has been packaged to contain all of the files it needs in a folder, that way you can have this program saved to a flash drive or something and you are able to run it on whatever computer you are on. I've got a flash drive of lots of portable apps which I use if something goes wrong with my PC

    Also, you don't need to be an administrator to run portable apps as they don't need installing. So regular users can run them, and so can accounts with parental controls.

    No problem Glad I could help!

    Tom

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  9. 27 Jun 2012 #9


    ripsnort

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    Re: Cannot update Skype

    This portable software is a newbie to me. Maybe that's why when I put it on the gal's Laptop, there was nothing to be found in the Start Button. I had to go to the directory and pin it to the Start.

    I kind of wish I had the Laptop still about - I would have used your instructions just to see it work. But as stated, I'll keep this material for a later use if I should need it. Thanks again Tom!!!

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  10. 08 Jul 2012 #10
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    Re: Cannot update Skype

    [QUOTE=meidolala;1371764]i have same probom ,thx

    Hello meidolala and welcome to the forums

    Have you tried my instructions in the previous post?

    Cannot update Skype

    If you have and they haven't worked, can you start a new thread in the following forum and someone will tend to you?

    Software - Vista Forums

    Tom

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