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Error uninstalling programs Vista32 after virus

  1. #1



    Newbie
    Join Date : Apr 2010
    Posts : 3
    Vista Home Premium 64bit
    Local Time: 06:24 PM

    Error uninstalling programs Vista32 after virus

    Vista HP 32 Toshiba Laptop. Any attempt to uninstall many programs in add/remove list gets an error message: An error occurred while trying to uninstall...it may have already been uninstalled". Then it asks if I want to remove it from the list.

    The programs I am trying to uninstall ARE working and ARE still installed. I am pretty sure this is a result of a virus and I'm trying to find the registry key (or whatever) that is causing this. IT APPEARS that programs installed before a given date are ok and can be uninstalled, and anything installed after that date cannot be uninstalled and I am guessing a virus did that to prevent itself from being uninstalled. There was a lot of junk on this computer but all scans (mbam,sas,mse) are clean now.
    So if a virus did this, is this a registry key that can be repaired? I'd sure love to know which one it is, I cannot figure this out.

    Any help is appreciated, thanks.

      My System SpecsSystem Spec

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  3. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,790
    Windows 7 SP1 x64
    Local Time: 08:24 PM
    usa us connecticut

     

    Re: Error uninstalling programs Vista32 after virus

    Welcome
    I think this is what you should try:
    Try in safe mode
    If that does not work
    I would use system restore (from before the virus) and remove the software that way
    or lastly
    Try Revo
    Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall

    You MUST be sure of when you got the virus or do not try system restore; the virus will return.

      My System SpecsSystem Spec

  4. #3



    Newbie
    Join Date : Apr 2010
    Posts : 3
    Vista Home Premium 64bit
    Local Time: 06:24 PM


      Thread Starter

    Re: Error uninstalling programs Vista32 after virus

    Well it was too long ago to try the system restore, May 2012. I have already installed Revo and used that to clean up the junk (12 toolbars! kids!) which might have been part of the problem. I just wanted to return this college kid's laptop in normal working order. I can instruct him to use Revo instead. I would love to get a look at the registry key causing this (or whatever is causing it). But it's ok as is using Revo. Thanks for your help.

      My System SpecsSystem Spec


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