Yesterday when I turned on my computer I received a message inviting me to install a new update to Java (Version 7 Update 25). After doing a precautionary search via Google that this was a legitimate update, I proceeded with the installation process. At the time I was using the Firefox browser (although I also use IE 9). At the end of the process I received a prompt at the bottom of the Firefox browser asking me to install the Java Plug-in. I then visited the "Verify Java Version"
page which confirmed that I had the recommended version of Java installed (Version 7 Update 25). As Java recommend that users should uninstall older versions of Java from their computer, I ran the Java Uninstall Tool, but that confirmed that there were no older versions of Java on my computer.
I then opened IE9 but when I went to the same web page to verify my Java version I got a pop-up message saying that"Java plug-in 10.25.2 is not installed properly. Java plug-in detected JRE collision."
That was followed by a further pop-up saying "Java Plug-in Warning - Applet(s) in this HMTL page requires a version of Java different from the one the browser is currently using. In order to run the applet(s) in this HTML page a new browser session is required. Close all the Netscape browser sessions and start a new browser session to run the HTML page."
I closed IE9 and reopened it but when I visited the Java verify page I received the same error messages.
I now have a situation where the latest version of Java seems to have been installed on my pc, together with the appropriate plug-in for Firefox. However, the messages I am receiving suggest a conflict which prevents the newly installed version of Java working with IE9. That is despite me having established that there are no earlier Java versions on my computer!
I also am at a loss to understand why when I am using the IE9 browser, I get a message to close Netscape!
Today I now find I have a further problem in that every time I open IE9 or try to open a new tab I get a pop-up from User Account Control inviting me to run ssvagent.exe,
When I click on the details it saysC:\Program Files\Java jre1.6.0_07\bin\ssvagent.exe -new-high-regdeploy
I always choose to cancel rather than run the program. I have done some research and found that lots of people have posted about the same problem and the most common solution given (including by a Microsoft Support Engineer) - see java\jre6\bin\ssvagent.exe error on starting IE - Microsoft Community
is to disable ssvagent in Internet Explorer. However, when I go toTools, Manage Add-ons, Enable or Disable Add-ons
. I find two
Oracle Plug-Ins listed.(Java (tm) Plug-In SSV Helper and Java (tm) Plug-In 2 SSV Helper)
. Should I disable both, and if I do that does that mean I am disabling Java in IE9? What is the point of installing a Java update which is supposed to provide more security for the program if you then have to disable it?
While I am aware of the importance of keeping Java secure by installing the security updates, I find it very frustrating when one is then presented with these problems when the pc was working perfectly okay before.
Any assistance that anyone can provide would be much appreciated.