No Audio with media player

neonjuice

New Member
Hi.

My father-in-laws computer has a pretty strange problem. We can play CD's and DVD's fine with all programs, mainly Itunes. But once we use Windows Media Player we get no audio at all. We can listen to the audio in WMP while playing the demo songs that it came with but if we use our own DVD's or CD's we get none at all. We get the following error message.

( Media player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program or may not be functioning properly )

I have played most of his DVD's on my vista machine and they work fine. So it is not the medium that is the issue.

I check all audio drivers and they are fine, I added a new set of codecs and nothing changed. Audio works perfect with ITunes and the other music program he has, but just does not work with WMP.
He has Vista home premium 32 bit.

So what may be the problem?.

Thanks
 

My Computer

System One

  • CPU
    AMD Dual Core Black Edition
    Motherboard
    Biostar
    Memory
    4GB Mushkin DDR2 800
    Graphics Card(s)
    Geforce 8500GT
    Hard Drives
    3GBS/S SATA
Make sure itunes is still not running in the task manager, on xp if you just click on the x to close it will still be running.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Keyboard
    Standard 102 key with volume and sleep buttons
    Mouse
    Wireless Logitech LX7
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
Sorry I should have stated in my post that I only just installed Itunes tonight as WMP wont play audio. My fault.

But yeah, WMP worked with audio for about a week and then just died one day.
 

My Computer

System One

  • CPU
    AMD Dual Core Black Edition
    Motherboard
    Biostar
    Memory
    4GB Mushkin DDR2 800
    Graphics Card(s)
    Geforce 8500GT
    Hard Drives
    3GBS/S SATA
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