Crackling sound

Jekyll and Hyde

Family Man
Power User
I have one game in which I get crackling sound its Sword of the Stars and the expansion Born of Blood.

Only problem is I have absolutely no idea what sound I have I used to have realtek, but now all I can see on my system is this.

I don't want to get the latest realtek if it is not what I have, anyone know what mine might be, I realise it will be hard but I have no other idea of where else to look, to be more helpful. It just says High Definition Audio Device

Hope someone may know

Jekyll and Hyde ;)
 

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Ok thanks chaps will do

Jekyll and Hyde :)
 

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    Onboard
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I downloaded that SIW jobby and it is very informative, but on looking at the Sound section I cannot see anything that says Realtek

I am lost

Here is what the SIW reports, although I may be looking in the wrong place, typical :o

I am starting to think that maybe the sound is meant to crackle, it would help if anyone else with this game could let me know if its the same only I say this because it seems to do the crackling when the ships move, the engines fire up and maybe its done for effect.....I don't know........I don't want to go altering anything as my other games are all fine and I have never updated my onboard sound......as the saying goes "If it aint broke don't fix it" lol

Jekyll and Hyde ;)
 

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My Computer

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    Intel Pentium
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    Core 2 Duo @ 2.40 GHz
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    Abit AW9D
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    4 Gig DDR 2
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    GeForce 8800 GTX 768MB
    Sound Card
    Onboard
    Monitor(s) Displays
    19" Belinea
    Screen Resolution
    1280 x 1024
    Hard Drives
    500 Gig Barracuda
    PSU
    No idea
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    Cooler Master
    Cooling
    a few fans and a Zalman something or other.......
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    Logitech G15
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    Broadband at around 750kb's
That and the previous screen shot are not showing anything at all regarding the onboard audio. In fact the three INF's showing in the second (hdaduio.inf, ks.inf and wdmaudio.inf) are all Microsoft files realting to the Microsoft UAA HD driver, and only used if your device supports it.

That being said have a look in Device Manager and see if there is anything audio or multimedia related that is showing with the yellow triangle/exclamation mark, as SIW isn't showing anything like that. If there is then you will need to re-install the Realtek drivers. If there isn't have a quick look in the bios and make sure that the onboard audio is still enabled.
 

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Ok I checked the Device Manager and no yellow exclamation marks or triangles, and whats worrying me even more is that there is no mention of Onboard Sound either :( in the Bios that is

But the weird thing that I just can't get my head round is that I have perfect sound in everything apart from that one game that has that crackling

Jekyll and Hyde
 

My Computer

System One

  • Manufacturer/Model
    Intel Pentium
    CPU
    Core 2 Duo @ 2.40 GHz
    Motherboard
    Abit AW9D
    Memory
    4 Gig DDR 2
    Graphics Card(s)
    GeForce 8800 GTX 768MB
    Sound Card
    Onboard
    Monitor(s) Displays
    19" Belinea
    Screen Resolution
    1280 x 1024
    Hard Drives
    500 Gig Barracuda
    PSU
    No idea
    Case
    Cooler Master
    Cooling
    a few fans and a Zalman something or other.......
    Keyboard
    Logitech G15
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    Broadband at around 750kb's
If your hearing sound, don't have a sound card physically installed, then your onboard is not disabled ;)

The links that Stormy provided are the correct ones for your board. here's another quick link to the 2.10 drivers:

AusGamers Files - Realtek High Definition Audio Driver R2.10 for Windows

The fact that it's only one game pretty much narrows down the cause the to S.o.t.s itself.

In the games audio options screen, have you set it to:

Stereo

44khz

16bit

Hardware : no

try adjusting the frequency and bit depth to see if has any impact.
 

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    i7 3770K HT ON 4.7GHz
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    2x Gigabyte GTX 670 OC WindForce SLI
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    X-FI Forte + ATH-AD900
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    x2 Dell U2410 / 58" Samsung / "40 Sony
    Screen Resolution
    1920*1200 / 1920x1080
    Hard Drives
    2x Intel 520 240GB * Crucial M4 128GB * 2x Samsung F3 1TB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0)
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    Corsair AX1200W
    Case
    Lian Li PC-V1020A
    Cooling
    NH-D14: 3x140mm Gelid Wing 14: Sunbeam Rheobus Extreme
    Keyboard
    Topre Realforce // Ducky Shine Cherry MX Black
    Mouse
    Razer Imperator + Thermaltake Theron
    Other Info
    Laptop Specs:
    Clevo Sager P170HM //
    17.3 Matte 1920x1200 //
    i7 2720QM // 8GB 1333mhz //
    Dedicated GTX 485M //
    240GB Intel 520 + 750GB + Blu-Ray //

    Samsung Story 2TB USB 3.0
Thanks mate and to all you guys :D

I really hate any sound trouble as its a major thing for me to have just right, and when things play up, its a nightmare for me to sort out, but I'lll grab the update and then check my settings

Many thanks again

Jekyll and Hyde ;)
 

My Computer

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  • Manufacturer/Model
    Intel Pentium
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    Core 2 Duo @ 2.40 GHz
    Motherboard
    Abit AW9D
    Memory
    4 Gig DDR 2
    Graphics Card(s)
    GeForce 8800 GTX 768MB
    Sound Card
    Onboard
    Monitor(s) Displays
    19" Belinea
    Screen Resolution
    1280 x 1024
    Hard Drives
    500 Gig Barracuda
    PSU
    No idea
    Case
    Cooler Master
    Cooling
    a few fans and a Zalman something or other.......
    Keyboard
    Logitech G15
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    Broadband at around 750kb's
Don't know if you look there or not but according to the manual (and what a fun time it was finding that) the setting for the onboard audio is under the,

Integrated Peripherals -> On-Chip PCI Device

section and listed as "On-Chip Audio Controller" with the default setting being Auto; doesn't say in the manual whether there is also Enabled or Disabled, but if you find it and it is set to Auto set it to Enabled if you can.
 

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    Athlon x2 7750 BE
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    Asus M4A78 Pro
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    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
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    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
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    Antec Earthwatts 500W
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    Antec Sonata III
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    AC Freezer 64 Pro and a couple of 120 mm case fans
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    Logitech Wave
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    Logitech G5 v2
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I'm ebarrassed to say this but that all goes over my head :o I know I'm thick but which manual? do you mean there is one in that download? or somewhere else :o

I'll go look around for it in the meantime, and check

I am also unsure what setting is best for me as I found a dropdown list of loads of things such as:

Padded Cell (in which I should be) and many others

Sorry for being so dumb, and I appreciate your help with this very much

Jekyll and Hyde ;)
 

My Computer

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  • Manufacturer/Model
    Intel Pentium
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    Core 2 Duo @ 2.40 GHz
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    Abit AW9D
    Memory
    4 Gig DDR 2
    Graphics Card(s)
    GeForce 8800 GTX 768MB
    Sound Card
    Onboard
    Monitor(s) Displays
    19" Belinea
    Screen Resolution
    1280 x 1024
    Hard Drives
    500 Gig Barracuda
    PSU
    No idea
    Case
    Cooler Master
    Cooling
    a few fans and a Zalman something or other.......
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    Logitech G15
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    Logitech G9 Laser Mouse
    Internet Speed
    Broadband at around 750kb's
Should look like this in the bios,

integratedperipherals.jpg


I know I'm thick but which manual?
Should have gotten one with the motherboard. If you didn't get one (or have lost it) don't try getting it from Abit as it appears they are cleaning out their FTP server in anticipation of shutting down next year (tip for anyone looking at buying any abit products in the near future, don't). You can download it from here,

ftp.csie.nctu.edu.tw/pub/Vendors/abit/manual/english/ - FTP Browser

the one you want is the aw9d_series.zip .
 

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    Asus M4A78 Pro
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    Graphics Card(s)
    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
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    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
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    Antec Earthwatts 500W
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    Antec Sonata III
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    AC Freezer 64 Pro and a couple of 120 mm case fans
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    Logitech Wave
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    Logitech G5 v2
    Internet Speed
    10000/1000
I see what you mean now :o brains not in gear yet, thanks :D

Well that is a blow to hear that about Abit........so I suppose that my Motherboard will not get anymore updates once they pack up, great!!! I can't afford to get a new one of something else, so if this thing blows I've had it :(

Jekyll and Hyde
 

My Computer

System One

  • Manufacturer/Model
    Intel Pentium
    CPU
    Core 2 Duo @ 2.40 GHz
    Motherboard
    Abit AW9D
    Memory
    4 Gig DDR 2
    Graphics Card(s)
    GeForce 8800 GTX 768MB
    Sound Card
    Onboard
    Monitor(s) Displays
    19" Belinea
    Screen Resolution
    1280 x 1024
    Hard Drives
    500 Gig Barracuda
    PSU
    No idea
    Case
    Cooler Master
    Cooling
    a few fans and a Zalman something or other.......
    Keyboard
    Logitech G15
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    Broadband at around 750kb's
Not that it helps with the problem but a little more info about Abit,

Universal abit - Wikipedia, the free encyclopedia

On January 25, 2006, ABIT announced that USI intended to purchase ABIT Computer's motherboard business and brand and announced a special shareholders meeting to discuss the sale of ABIT's Neihu building, changing ABIT's company name, the disposition of the company's assets, and the release of the directors from non-competition restrictions. ABIT sold its own office building in Taipei to Deutsche Bank in order to raise money to cut its debt.
Following USI's acquisition of the motherboard business, the remaining divisions of ABIT switched to distributing components and networking products, while using its Suzhou, China plant only to offer some motherboard contract manufacturing services.
The acquired motherboard business and the 'ABIT' brand name are now being used today by USI under the new brand name Universal abit. In the US, it is known as Universal abit USA Corporation. The old company, ABIT Computer Corporation (USA), is now dissolved and is no longer in existence.
By 2009, Abit will no longer sell motherboards and may focus on CE field. Warranties will still be handled by Abit for another 3 years or so.
 

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    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
    Hard Drives
    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    AC Freezer 64 Pro and a couple of 120 mm case fans
    Keyboard
    Logitech Wave
    Mouse
    Logitech G5 v2
    Internet Speed
    10000/1000
Well that option in the Bios was set to Auto but I have switched it to Enabled now

Thanks for the help Stormy13


Oh well looks like I will have to hope that this Mobo can hold out for a couple more years at least, and I doubt that, as it was installed in July 07

I don't know how long these things last but knowing me, not that long :(

Cheers

Jekyll and Hyde ;)
 

My Computer

System One

  • Manufacturer/Model
    Intel Pentium
    CPU
    Core 2 Duo @ 2.40 GHz
    Motherboard
    Abit AW9D
    Memory
    4 Gig DDR 2
    Graphics Card(s)
    GeForce 8800 GTX 768MB
    Sound Card
    Onboard
    Monitor(s) Displays
    19" Belinea
    Screen Resolution
    1280 x 1024
    Hard Drives
    500 Gig Barracuda
    PSU
    No idea
    Case
    Cooler Master
    Cooling
    a few fans and a Zalman something or other.......
    Keyboard
    Logitech G15
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    Broadband at around 750kb's

My Computer

System One

  • Manufacturer/Model
    Me
    CPU
    Athlon x2 7750 BE
    Motherboard
    Asus M4A78 Pro
    Memory
    2x2gb Kingston
    Graphics Card(s)
    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
    Hard Drives
    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    AC Freezer 64 Pro and a couple of 120 mm case fans
    Keyboard
    Logitech Wave
    Mouse
    Logitech G5 v2
    Internet Speed
    10000/1000
Ok this is what came up in Device Manager having done what your link told me


Jekyll and Hyde
 

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System One

  • Manufacturer/Model
    Intel Pentium
    CPU
    Core 2 Duo @ 2.40 GHz
    Motherboard
    Abit AW9D
    Memory
    4 Gig DDR 2
    Graphics Card(s)
    GeForce 8800 GTX 768MB
    Sound Card
    Onboard
    Monitor(s) Displays
    19" Belinea
    Screen Resolution
    1280 x 1024
    Hard Drives
    500 Gig Barracuda
    PSU
    No idea
    Case
    Cooler Master
    Cooling
    a few fans and a Zalman something or other.......
    Keyboard
    Logitech G15
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    Broadband at around 750kb's
OK that says everything is installed and working correctly. Non-present devices won't show until you expand the category that they are listed under. I posted this in another thread recently,

hiddendevices.jpg


In my case all the grayed out devices are a couple of mp3 players and a USB hub that weren't connected at the time. reason there is so many of them is I have a tendency to forget which USB port I used the last time, and Windows goes and installs the driver for it again, hence the multiple devices.

Anyway in your case what shows under "Sound, video and game controllers" when you expand it?
 

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System One

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    Me
    CPU
    Athlon x2 7750 BE
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    Asus M4A78 Pro
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    2x2gb Kingston
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    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
    Hard Drives
    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    AC Freezer 64 Pro and a couple of 120 mm case fans
    Keyboard
    Logitech Wave
    Mouse
    Logitech G5 v2
    Internet Speed
    10000/1000
Had to dash of to dinner, sorry about that, right here we go:


Only one thing there for me, but it does not say what I was expecting and that was Realtek etc.......

Jekyll and Hyde
 

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My Computer

System One

  • Manufacturer/Model
    Intel Pentium
    CPU
    Core 2 Duo @ 2.40 GHz
    Motherboard
    Abit AW9D
    Memory
    4 Gig DDR 2
    Graphics Card(s)
    GeForce 8800 GTX 768MB
    Sound Card
    Onboard
    Monitor(s) Displays
    19" Belinea
    Screen Resolution
    1280 x 1024
    Hard Drives
    500 Gig Barracuda
    PSU
    No idea
    Case
    Cooler Master
    Cooling
    a few fans and a Zalman something or other.......
    Keyboard
    Logitech G15
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    Broadband at around 750kb's
What is SIW showing for a sound device now?

P.S. That screen shot is Device Manager in normal mode and not set to show non-present devices. ;)
 

My Computer

System One

  • Manufacturer/Model
    Me
    CPU
    Athlon x2 7750 BE
    Motherboard
    Asus M4A78 Pro
    Memory
    2x2gb Kingston
    Graphics Card(s)
    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
    Hard Drives
    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    AC Freezer 64 Pro and a couple of 120 mm case fans
    Keyboard
    Logitech Wave
    Mouse
    Logitech G5 v2
    Internet Speed
    10000/1000
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