No sound vista Realtek

jetsgo5

New Member
I have a new HP and my sound quit after 3 months. I've tried all the online support help with HP and reloaded drives for my Realtek. I just sent my computer back to the factory and it was returned with the same issue. My mixer board indicates their is a signal and all the components show its working fine. I've tried 3 different headsets so I'm not sure what the issue is. Could this be a motherboard issue? Please help me what I should try next.
Thanks
 

My Computer

System One

  • Manufacturer/Model
    HP a6430f
If you go to the control panel, click hardware and sound, and click manage audio devices what all shows up? You should have at least 2 items; speakers and "realtek digital output(RCA)". From your description it sounds like you are seeing one or both of these and they indicate they are "ready" but you get no sound if you plug into them or right click and select "test".

If using the realtek hd audio manager I'm guessing you see the audio outputs as active. If you haven't already try changing your default output format to a 44100hz signal. Have you tried the digital RCA output?
 

My Computer

System One

  • CPU
    AMD Phenom x4 9600 Agena
    Motherboard
    Asus M3A-H/HDMI
    Memory
    8GB OCZ Fatal1ty PC2-6400
    Graphics Card(s)
    Powercolor Radeon HD4830
    Monitor(s) Displays
    HP W2408h, Gateway VX1100
    Screen Resolution
    1920x1200, 1600x1200
    Hard Drives
    Maxtor 200GB IDE (x2)
    WD Caviar SE16 640GB SATA (x2)
    PSU
    CoolerMaster eXtreme Power Plus 500w
    Case
    CoolerMaster ATCS 210
    Keyboard
    MS Wireless Keyboard for Bluetooth
    Mouse
    MS Wireless Mouse for Bluetooth
I get both options. I use a headset vs speakers. I've tried all 3 headsets and none work. when I test the speakers the computer indicates all is fine. my driver is a 6.0.1.5657. I really not sure what to do anymore. I've tried a USB headset and luck either. HP has done nothing for me. I ready to send my computer to the CEO of HP with a letter telling him he can have this piece of junk.
 

My Computer

System One

  • Manufacturer/Model
    HP a6430f
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