Sounds on HP Pavilion goes off randomly

mrk1

New Member
I have a Pavilion dv6000 series and just suddenly began having a sound problem. The sound will come out of my speakers for about five to ten minutes then everything goes silent. The mixer still shows that everything's working well but there's no sound coming out of the speakers -- neither my internal speakers nor either set of external speakers that I have in different rooms of my home.

I called HP tech support and we went through a variety of checks -- reinstalling the Conexant High Definition SmartAudio HD2 device, checking to see if there were updates. We did disk restores and even went so far as to do a complete disk recovery. Nothing has worked. I can be watching a movie on Netflix, a video on Youtube or listening to music on iTunes and the same thing happens. It plays for a while and then goes silent.

If I restart the computer, it plays again. Then it goes silent. If I reinstall the Conexant High Definition SmartAudio HD2, it begins playing, but soon goes silent again.

There's no indication that it's silent -- the mixer show's it's working, etc. -- except for the fact that there are no sounds coming out of the speakers.

I'm at my wit's end. This started happening two days ago and I've spent hours on the phone with HP techs and nothing has worked. My job depends on hearing music and watching videos on my computer and I've lost a tremendous amount of time trying to figure this thing out. Has anybody heard of such a problem? Can anyone help me with this?
 

My Computer

I have a Pavilion dv6000 series and just suddenly began having a sound problem. The sound will come out of my speakers for about five to ten minutes then everything goes silent. The mixer still shows that everything's working well but there's no sound coming out of the speakers -- neither my internal speakers nor either set of external speakers that I have in different rooms of my home.

I called HP tech support and we went through a variety of checks -- reinstalling the Conexant High Definition SmartAudio HD2 device, checking to see if there were updates. We did disk restores and even went so far as to do a complete disk recovery. Nothing has worked. I can be watching a movie on Netflix, a video on Youtube or listening to music on iTunes and the same thing happens. It plays for a while and then goes silent.

If I restart the computer, it plays again. Then it goes silent. If I reinstall the Conexant High Definition SmartAudio HD2, it begins playing, but soon goes silent again.

There's no indication that it's silent -- the mixer show's it's working, etc. -- except for the fact that there are no sounds coming out of the speakers.

I'm at my wit's end. This started happening two days ago and I've spent hours on the phone with HP techs and nothing has worked. My job depends on hearing music and watching videos on my computer and I've lost a tremendous amount of time trying to figure this thing out. Has anybody heard of such a problem? Can anyone help me with this?
Hi mrk1

Welcome to the forum.

I think the best quickest and easiest solution here would be to buy a sound card for your PC

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Keyboard
    Standard
    Mouse
    Easy Line Laser Mouse
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME
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