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the audio service is not running
  1. #1



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    the audio service is not running

    hi my first post
    right i have a gateway ma7 with vista basic x32bit about 8 mounths ago i noticed that my sound had gone i go to device maniger and it says this device is working then i go to the icon tray and hover over the speaker icon and it says "the audio service is not running " i dobble click on it and it says do you want to enable this service i click yes and i go round and round i have gone on about every weebsite no help



    if you need any more info on my laptop im happy to help


    ps i took off sp2 people say that helps but it dosent


    thanksss

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  2. #2
    ilikefree's Avatar

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    Re: the audio service is not running

    Is it set to start in services?
    Go to start type services.msc
    Go to Windows Audio, Highlight it go to the start drop down box and set it to automatic.
    Do the same to Windows Audio Endpoint.
    Post back for more info.

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  3. #3
    kurry's Avatar

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    Re: the audio service is not running

    Quote Originally Posted by joshuasvc View Post
    hi my first post
    right i have a gateway ma7 with vista basic x32bit about 8 mounths ago i noticed that my sound had gone i go to device maniger and it says this device is working then i go to the icon tray and hover over the speaker icon and it says "the audio service is not running " i dobble click on it and it says do you want to enable this service i click yes and i go round and round i have gone on about every weebsite no help

    if you need any more info on my laptop im happy to help


    ps i took off sp2 people say that helps but it dosent


    thanksss
    Hello joshuasvc,

    Welcome to Vista Forums.

    Have you re-installed your audio driver?

      My System SpecsSystem Spec

  4. #4



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    Re: the audio service is not running

    kurry many times thanks ill try ilikefree thing thanks have you had the same prob post me back with any thing elce =)

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  5. #5



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    Re: the audio service is not running

    Quote Originally Posted by ilikefree View Post
    Is it set to start in services?
    Go to start type services.msc
    Go to Windows Audio, Highlight it go to the start drop down box and set it to automatic.
    Do the same to Windows Audio Endpoint.
    Post back for more info.


    right im not saying this is rong cos it seems logical but i went to servises and audio wasent in thair have i done any thing

    thank you for quick reply wasent expecting one till nex week or somin lol bye

    Last edited by joshuasvc; 03 Aug 2010 at 03:56 PM.
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  6. #6
    ilikefree's Avatar

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    Re: the audio service is not running

    OK, Go to control panel,classic view,sound.
    If there is a speaker there does it have a green tick.
    Try to right click and see if it brings up a menu (it should)
    You could try sounds, and test a few in the sounds box
    post back results
    You should have had the sounds entries in services.msc as in this clip.

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  7. #7
    ilikefree's Avatar

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    Re: the audio service is not running

    Speccy - System Information - Free Download
    This program could help see what is on your system.
    It will also help when you go to update the chipset driver, (next step)

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  8. #8



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    Re: the audio service is not running

    ok so i did that and it had a tick i did a test on all no sound thank you for all you contrabution and that you keep coming back to help me

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  9. #9
    ilikefree's Avatar

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    Re: the audio service is not running

    Quote Originally Posted by joshuasvc View Post
    ok so i did that and it had a tick i did a test on all no sound thank you for all you contrabution and that you keep coming back to help me
    OK, Go to the speaker with the green tick,
    right click and go to advanced, see if it is set to 24Bit 48000Hz and the exclusive section has both boxes checked.
    In the levels menu see that the level is set to the right side (max)

    You could run the speccy program and see who makes your chipset, and look at the sound section. Then go to their sites and download the latest chipset and sound drivers.
    I will guide you in installing them once you have them.
    Post back with results

    I would reinstall SP2 as it helps to be as up to date as you can be.

    Last edited by ilikefree; 04 Aug 2010 at 04:48 AM. Reason: reinstall SP2
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  10. #10



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    Re: the audio service is not running

    I CANT SEND YOU THE PIC BUT ITS A
    Unimodem Half-Duplex Audio Device ( I think)

    I ASLO GOT DRIVER GENIUS AND UPDATED EVERYTHING AND CHIPSET NOW WHAT CAN I DO

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