Audio gone no sound

D

diamondlace

Member
I was in the middle of playing world of warcraft when I noticed my sound just turned off.

Checked my volume everything is turned up to max
I check driver its up to date and according to properties working properly

I have gone through device manager and drivers where uninstalled and then the laptop was rebooted. Drivers were reinstalled but no change in sound.

Even when I plug headsets into the jacks I get no sound at all. Nothing has been muted sound is turned up to max.

I have read some where to go into an entertainment folder and look for volume control. So I go through ALL PROGRAMS-ACCESSORIES- and find no such folder called entertainment. I did a system search for the volume control and there was no hits..

What do I do from here?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 4530
    CPU
    AMD Athlon 64 x2 Dual core
    Memory
    2GB DDR2
    Graphics Card(s)
    Nvidia GeForce 9100m G
    Hard Drives
    120 gb factory installed
Start,Control Panel,Sound,playback.
What does it say there.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
diamondlace said:
I was in the middle of playing world of warcraft when I noticed my sound just turned off.

Checked my volume everything is turned up to max
I check driver its up to date and according to properties working properly

I have gone through device manager and drivers where uninstalled and then the laptop was rebooted. Drivers were reinstalled but no change in sound.

Even when I plug headsets into the jacks I get no sound at all. Nothing has been muted sound is turned up to max.

I have read some where to go into an entertainment folder and look for volume control. So I go through ALL PROGRAMS-ACCESSORIES- and find no such folder called entertainment. I did a system search for the volume control and there was no hits..

What do I do from here?
Click to expand...

Suggestions :

1. Microsoft Fix It application :
Diagnose and repair sound playback problems automatically

2. Right click on Volume icon in system tray > Playback Devices > click the Speaker which has the word " working " under it > Properties > under Device Usage, make sure it says Enable > Levels > make sure the slider is up to the right > OK
 

My Computer

System One

  • Other Info
    WLM 2011
    IE9 beta
downloaded that fix it program it found nothing and said it could not fix the problem :sarc:

Still no sound..

Any other suggestions?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 4530
    CPU
    AMD Athlon 64 x2 Dual core
    Memory
    2GB DDR2
    Graphics Card(s)
    Nvidia GeForce 9100m G
    Hard Drives
    120 gb factory installed
diamondlace said:
djch129 said:
diamondlace said:
downloaded that fix it program it found nothing and said it could not fix the problem :sarc:

Still no sound..

Any other suggestions?
Click to expand...

Suggestion #2. Try it yet ?
Click to expand...


yes, no change
Click to expand...


Do a system restore. Pick a " good " date when you did have sound as your restore point.
In case you need the " how-to " :
Start button > search box, type system restore > press Enter key > uac prompt > click Choose a different restore point > Next > select the " good " date as your restore point, click it > Next > Finish
Sit back and wait. The machine will re-start when it is done.

 

My Computer

System One

  • Other Info
    WLM 2011
    IE9 beta
djch129 said:
diamondlace said:
djch129 said:
Suggestion #2. Try it yet ?
Click to expand...


yes, no change
Click to expand...


Do a system restore. Pick a " good " date when you did have sound as your restore point.
In case you need the " how-to " :
Start button > search box, type system restore > press Enter key > uac prompt > click Choose a different restore point > Next > select the " good " date as your restore point, click it > Next > Finish
Sit back and wait. The machine will re-start when it is done.
Click to expand...

there was no restore points available when the audio was working :eek::cry:
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 4530
    CPU
    AMD Athlon 64 x2 Dual core
    Memory
    2GB DDR2
    Graphics Card(s)
    Nvidia GeForce 9100m G
    Hard Drives
    120 gb factory installed
diamondlace said:
djch129 said:
diamondlace said:
yes, no change
Click to expand...


Do a system restore. Pick a " good " date when you did have sound as your restore point.
In case you need the " how-to " :
Start button > search box, type system restore > press Enter key > uac prompt > click Choose a different restore point > Next > select the " good " date as your restore point, click it > Next > Finish
Sit back and wait. The machine will re-start when it is done.
Click to expand...

there was no restore points available when the audio was working :eek::cry:
Click to expand...

By the way you wrote in your original post, I thought it was a " just yesterday " issue.
How long ago was that ?

Edit :
Anyone playing World Of Warcraft could not have stopped playing it for more than 2 days. :-).
So, how long ago ?
 

My Computer

System One

  • Other Info
    WLM 2011
    IE9 beta
djch129 said:
diamondlace said:
djch129 said:
Do a system restore. Pick a " good " date when you did have sound as your restore point.
In case you need the " how-to " :
Start button > search box, type system restore > press Enter key > uac prompt > click Choose a different restore point > Next > select the " good " date as your restore point, click it > Next > Finish
Sit back and wait. The machine will re-start when it is done.
Click to expand...

there was no restore points available when the audio was working :eek::cry:
Click to expand...

By the way you wrote in your original post, I thought it was a " just yesterday " issue.
How long ago was that ?
Click to expand...

unfortunately its been about a month maybe alittle more that I have been with out audio..today was the first day I was able to attempt any sort of trouble shooting
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 4530
    CPU
    AMD Athlon 64 x2 Dual core
    Memory
    2GB DDR2
    Graphics Card(s)
    Nvidia GeForce 9100m G
    Hard Drives
    120 gb factory installed
diamondlace said:
djch129 said:
diamondlace said:
there was no restore points available when the audio was working :eek::cry:
Click to expand...

By the way you wrote in your original post, I thought it was a " just yesterday " issue.
How long ago was that ?
Click to expand...

unfortunately its been about a month maybe alittle more that I have been with out audio..today was the first day I was able to attempt any sort of trouble shooting
Click to expand...

In that case, I must bow out.
I can't solve your problem.
 

My Computer

System One

  • Other Info
    WLM 2011
    IE9 beta
In Device Manager, do you have any yellow warning triangles adjacent to any of the categories, specifically the one highlighted below?

Capture.PNG
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Dwarf said:
In Device Manager, do you have any yellow warning triangles adjacent to any of the categories, specifically the one highlighted below?

View attachment 20967
Click to expand...


nope...i'm really beginning to think the speakers themselves have died. But would that affect the headsets? Because i can't hear anything even with the headsets?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 4530
    CPU
    AMD Athlon 64 x2 Dual core
    Memory
    2GB DDR2
    Graphics Card(s)
    Nvidia GeForce 9100m G
    Hard Drives
    120 gb factory installed
Try a system file check it won't hurt.
Go to start,all programs,accessories,command prompt. Right click and Run as administrator.
Type SFC /Scannow

Note the space after C

If it finds anything run it again with a reboot between runs.
See if it finds anything it can fix.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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