Headphone Jack Does Not Work Correctly

JaredInsanity

New Member
Specs:
HP TouchSmart IQ506
Windows Vista Home Premium 64-bit
------------------------------------------------
About a year ago, my TouchSmart hard drive crashed, so I took it to FutureShop and had it replaced. I was able to put all of my data back on, because it was backed up, but i noticed that my audio did not work correctly. All they had done was put Vista back on to it, so I didn't have the TouchSmart software or Realtek HD Audio Manager like I used to.

Anyways, the main problem is that once I unplug my headphones, I cant use them again until I restart the program I'm using. For example, say I have my headphones plugged in and I start Firefox. The sound will play through the headphones just fine, and if I unplug them the sound will play through the speakers just fine, but when I plug them back in, the sound will continue to play through the speakers. The only way to get the headphones to work again is to close Firefox and reopen it with the headphones already plugged in.

What may be causing this and how can I fix it?
 

My Computer

System One

  • Manufacturer/Model
    HP TouchSmart IQ506
    CPU
    Intel Core 2 Duo
    Memory
    4.00 GB
    Graphics Card(s)
    NVIDIA GeForce 9300M GS
    Sound Card
    AVerMedia A327 Mini-Card Hybrid Analog/ATSC
    Screen Resolution
    1680 x 1050
    Hard Drives
    454.31 GB
    Internet Speed
    54.0 Mbps
Hello and welcome to the forum.

When you bought the computer was the software already installed on the computer or did you install the software.

If you bought it with the software preloaded did you buy a set of recovery disk's also, if not you will need to get the recovery disk's or you can make a set if you have another computer to go to like maybe a friend. Here is a great tutorial...

http://www.vistax64.com/tutorials/141820-create-recovery-disc.html
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Hi welcome,
This may not appertain to your particular Headphones but certain models have problems with particular audio jacks.
It may indeed not be the solution, not being aware of your particular set.
However the HP website has a comprehensive list of possibilities.
It may be worth a visit there , and then come back to us.
Merely put your model no. in , type any question.
Here's the link:-
No Sound Through Headphones When Connected to S/PDIF Jack - HP technical support (United Kingdom - English)
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
After hard drive change etc., did you then download all drivers necessary, sound card updates etc?
Check in device manager to see if there are any little yellow warning signs.
If so see what needs updating/replacing. Just a thought, because you didn't mention what you actually downloaded.
Only that the originals had been left off!
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
This question of mine is inspired by one Mr. Needs, who on a nearby thread asked a very pertinent question.
Not identical, just inspired;)

Have you checked your headphones in another computer, where you KNOW audio is OK?
Have you tried another set of headphones you KNOW works ok? In you computer, under same conditions?
Are all your drivers up to date?
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
I feel honoured :-D

MrNeeds
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics Card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA,
    Samsung 7200rpm 750Gb SATA,
    WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Keyboard
    Logitech generic keyboard
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
You're most welcome Mr. Needs.
The pleasure is all mine.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Wow, okay I just fixed it. There were no warnings that the driver was outdated so I assumed that it wasn't the issue. Anyways, I went into the device manager and clicked update on the sound driver and it updated and seems to have corrected the problem.

Thanks for the help guys!
 

My Computer

System One

  • Manufacturer/Model
    HP TouchSmart IQ506
    CPU
    Intel Core 2 Duo
    Memory
    4.00 GB
    Graphics Card(s)
    NVIDIA GeForce 9300M GS
    Sound Card
    AVerMedia A327 Mini-Card Hybrid Analog/ATSC
    Screen Resolution
    1680 x 1050
    Hard Drives
    454.31 GB
    Internet Speed
    54.0 Mbps
This question of mine is inspired by one Mr. Needs, who on a nearby thread asked a very pertinent question.
Not identical, just inspired;)

Have you checked your headphones in another computer, where you KNOW audio is OK?
Have you tried another set of headphones you KNOW works ok? In you computer, under same conditions?
Are all your drivers up to date?
Ah! We got it right in the end! Phew!
Really happy that you can now enjoy your music at anytime without worries.

So a good pointer is to regularly check for updates in your equipment, not only does it work better, it helps to stop any 'nasties' trying to get in.
Thank you Mr.Needs for the inspiration!
Sometimes the simplest is the key.
Enjoy, good luck.
kesume
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Back
Top