Vista - Vista Home Premium SP1 Enum

gwoodard · 08-28-2008

Hi all. I am new to the forum. I am running into a problem when I try to load my Sansa View onto my Vista Home Premium SP1 machine. The problem has been diagnose as a lack of proper access in the Enum file. I cannot change the access permissions, and as I have been searching around the Internet, this is a security "feature" that creates some issues of the sort I am experiencing.

Hopefully you all can understand what I am asking and can help me find a fix.

Thanks,
Greg

gwoodard · 08-29-2008

Here is some information from Microsoft Support. Does anyone have any insight into how I can fix the problem? I would rather not pay for support from Microsoft if I can avoid it.

Quote:

SYMPTOMS

When you try to install a new hardware device on a Windows Vista-based computer, Windows Vista cannot install the driver for the hardware device successfully. Additionally, you may sometimes receive the following error message: Windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it.
Device_Name
This problem occurs if the Infcache.1 file that is in the %Windir%\System32 folder is deleted or corrupted.

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CAUSE

If the Infcache.1 file is deleted or corrupted, Windows Vista does not re-create the Infcache.1 file.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 935791 (How to obtain the latest Windows Vista service pack) How to obtain the latest Windows Vista service pack

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Update information

Windows Vista

Download details: Update for Windows Vista (KB940199) (Download details: Update for Windows Vista (KB940199))Windows Vista x64-based System

Download details: Update for Windows Vista for x64-based Systems (KB940199) (Download details: Update for Windows Vista for x64-based Systems (KB940199))

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Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

**johngalt** · 08-29-2008

Hi, gwoodard, and welcome to the forums.

I assume you have already visited the Sansa forums and perused the info there? Sansa View - Welcome to SanDisk's Sansa Community

08-28-2008	#1 (permalink)
gwoodard Vista Home Premium 32bit 3 posts	Vista Home Premium SP1 Enum Hi all. I am new to the forum. I am running into a problem when I try to load my Sansa View onto my Vista Home Premium SP1 machine. The problem has been diagnose as a lack of proper access in the Enum file. I cannot change the access permissions, and as I have been searching around the Internet, this is a security "feature" that creates some issues of the sort I am experiencing. Hopefully you all can understand what I am asking and can help me find a fix. Thanks, Greg
My System Specs

08-29-2008	#2 (permalink)
gwoodard Vista Home Premium 32bit 3 posts	Re: Vista Home Premium SP1 Enum Here is some information from Microsoft Support. Does anyone have any insight into how I can fix the problem? I would rather not pay for support from Microsoft if I can avoid it. Quote: SYMPTOMS When you try to install a new hardware device on a Windows Vista-based computer, Windows Vista cannot install the driver for the hardware device successfully. Additionally, you may sometimes receive the following error message: Windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it. Device_Name This problem occurs if the Infcache.1 file that is in the %Windir%\System32 folder is deleted or corrupted.Back to the top CAUSE If the Infcache.1 file is deleted or corrupted, Windows Vista does not re-create the Infcache.1 file.Back to the top RESOLUTION Service pack information To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 935791 (How to obtain the latest Windows Vista service pack) How to obtain the latest Windows Vista service pack Back to the top Update information Windows Vista Download details: Update for Windows Vista (KB940199) (Download details: Update for Windows Vista (KB940199))Windows Vista x64-based System Download details: Update for Windows Vista for x64-based Systems (KB940199) (Download details: Update for Windows Vista for x64-based Systems (KB940199))Back to the top Hotfix information A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
My System Specs

08-29-2008	#3 (permalink)
johngalt Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1.... 3,848 posts	Re: Vista Home Premium SP1 Enum Hi, gwoodard, and welcome to the forums. I assume you have already visited the Sansa forums and perused the info there? Sansa View - Welcome to SanDisk's Sansa Community
My System Specs

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